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Business Development Manager

2 weeks ago


Montreal Quebec GF, CA Rhenus Logistics Full time

Who we are


Have you worked out the logistics of your career yet? You will at Rhenus


The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.


Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper – they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.


What you will be doing


The Business Development Manager is responsible for gaining new clients and growing existing client business in line with Rhenus Logistics growth strategy and the country sales budget. They are responsible for prospecting new customers and closing new business within the medium-large size segment. This role will leverage all Rhenus logistics services, with an emphasis on air/ocean transportation and freight forwarding solutions.


You will be contributing to that vision by…


  • Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer’s organization to strengthen relationships.
  • Understands and stays informed of the customers’ business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer’s supply chain.
  • Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
  • Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
  • Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
  • Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
  • Build rapport and trust with customers by being informed about customer’s business and the market.
  • Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
  • Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
  • Execute strategic sales in line with company growth plan.
  • Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
  • Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
  • Recommend solutions based on customer needs by using industry knowledge.
  • Managing opportunities and risks securing the interests of Rhenus.


What skills & experience you will bring to us


  • Ability to think out of the box (Entrepreneur).
  • Minimum 3 years of experience in the Freight Forwarding industry.
  • Experience LCL, FCL, Air Freight, and Project Cargo solutions brokering.
  • Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
  • Proficient in Microsoft Office Suite.
  • Demonstrated negotiation and sales strategies experience.
  • Strong presentation, communication, and interpersonal skills.
  • Values a diverse and inclusive work environment.
  • Strong ability to establish and manage relationships with varying levels of stakeholders.
  • Demonstrate competence in conflict management, decision making and strategic planning.
  • Good working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
  • Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
  • Able to achieve results by setting high standards and committing to clear objectives.
  • Located within 100 miles proximity of the sales territory and willingness to travel.
  • Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
  • Fluency written & spoken in English; bilingual in French a strong asset.


What are some key figures for the role


  • Ideal starting date is February 3, 2025
  • You will receive a permanent full-time contract with a 40-hour work week
  • You will have 15 vacation days per year


Want to apply? Get in touch today


Ignite your career with us and seize the opportunity to contribute your unique talents to a team that champions innovation and fosters individual growth. Elevate your professional journey – your next adventure awaits. Our benefits include:


  • Health, Dental, and Vision Care
  • Prescription Drug coverage
  • Comprehensive Life coverage
  • Disability coverage
  • Free parking
  • Generous Paid Time Off


Rhenus Logistics is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. To request accommodation please contact us.


We thank all candidates for applying, however, only successful candidates will be contacted for an interview. Currently, we are not looking for agency support with this position.


Ce que vous ferez


Le Directeur du développement des affaires est responsable d'acquérir de nouveaux clients et de développer les relations d'affaires existantes conformément à la stratégie de croissance de Rhenus Logistics et au budget des ventes national. Il est chargé de prospecter et de conclure de nouvelles affaires dans le segment des moyennes et grandes entreprises. Ce rôle exploitera l'ensemble des services logistiques de Rhenus, en mettant l'accent sur le transport aérien/maritime et les solutions d'expédition de fret.


Vous contribuerez à cette vision en


  • Établissant des contacts multiples et en développant des relations à différents niveaux et départements au sein des prospects, créant des ambassadeurs au sein de l'organisation du client pour renforcer les relations.
  • Comprenant et vous tenant informé des activités, de l'industrie et du secteur des clients, et en appliquant ces connaissances pour identifier les opportunités et articuler où Rhenus peut apporter de la valeur dans la chaîne d'approvisionnement du client.
  • Exécutant efficacement les activités de vente et maintenant un pipeline pour générer des revenus permettant d'atteindre ou de dépasser les objectifs de revenus nets.
  • Comprenant les conditions du marché et le paysage concurrentiel pour fournir des solutions de transport efficientes et efficaces pour le client.
  • Gagnant, retenant et développant la clientèle par des activités de vente en organisant activement des rendez-vous en face à face avec les clients et en suivant le calendrier établi par les ventes internes.
  • Évaluant la rentabilité, l'importance ou la valeur stratégique des comptes prospectifs afin d'assurer le succès des soumissions.
  • Établissant des relations de confiance avec les clients en étant informé de leurs activités et du marché.
  • Soutenant la rétention des clients grâce à la collaboration avec toutes les ressources, y compris nos équipes de produits, autres canaux de vente et la direction locale.
  • Étant responsable de l'augmentation de la marge brute et de la part de marché tout en développant des relations continues avec les nouveaux clients.
  • Exécutant des ventes stratégiques conformément au plan de croissance de l'entreprise.
  • Développant et mettant en œuvre des stratégies et tactiques pour atteindre et de préférence dépasser les objectifs fixés.
  • Utilisant le CRM pour identifier, contacter et suivre les prospects afin d'obtenir des opportunités d'affaires principales et stratégiques.
  • Recommandant des solutions basées sur les besoins des clients en utilisant les connaissances de l'industrie.
  • Gérant les opportunités et les risques en protégeant les intérêts de Rhenus.


Compétences et expérience que vous apporterez


  • Capacité à penser de manière innovante (esprit entrepreneurial).
  • Minimum de 3 ans d'expérience dans l'industrie du transport et de l'expédition de fret.
  • Expérience en solutions LCL, FCL, fret aérien et cargo projet.
  • Fortes compétences en persuasion, éthique de travail, intégrité et esprit d'entreprise.
  • Maîtrise de la suite Microsoft Office.
  • Expérience démontrée en négociation et stratégies de vente.
  • Excellentes compétences en présentation, communication et relations interpersonnelles.
  • Valorisation d'un environnement de travail diversifié et inclusif.
  • Forte capacité à établir et gérer des relations avec différents niveaux de parties prenantes.
  • Démonstration de compétences en gestion des conflits, prise de décision et planification stratégique.
  • Bonne connaissance pratique des services d'expédition de fret, de la chaîne d'approvisionnement, incluant le transport maritime et aérien (export et import).
  • Familiarité avec les Incoterms émis par la Chambre de Commerce Internationale (CCI).
  • Capacité à obtenir des résultats en fixant des standards élevés et en s'engageant vers des objectifs clairs.
  • Situé dans un rayon de 160 kilomètres du territoire de vente et disposition à voyager.
  • Capacité à prendre des décisions de manière indépendante, créative et efficace, ainsi qu'à planifier et prioriser efficacement et proactivement.
  • Maîtrise de l'anglais écrit et parlé; bilinguisme en français un atout important."