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Senior Learning Development Consultant
2 months ago
The Senior Learning Solutions Architect (Learning Consultant) is tasked with designing innovative learning solutions and leading the entire process of creation, execution, and documentation (including communication, reporting, and socialization) of long-term, multi-year learning strategies and roadmaps aligned with business needs and enterprise objectives.
The Sr. Learning Consultant a key member of the Enterprise Learning & Development team, which is committed to delivering innovative and collaborative learning solutions that drive business results. This team values diversity of thought, encourages creativity, and supports the transformation of ideas into reality. Communication is transparent and frequent within the team and with the businesses they support, ensuring collaboration and setting realistic expectations for all stakeholders. Team members are expected to take ownership of their development through continuous learning, peer support, and frequent coaching.
This is a 9-month contract with our client in the banking industry, it requires the Learning Consultant to work onsite at our client's office in downtown Toronto 2 days per week.
Responsibilities:
- Serve as the primary point of contact and strategic partner to business leaders, HRBPs, and Talent and Learning COE leads, addressing day-to-day inquiries and changes.
- Lead performance consulting and conduct needs assessments to identify gaps and develop solutions to enhance capability development.
- Manage and mentor a team of Learning Solution Architects, providing guidance, reviewing their portfolios, monitoring performance, and facilitating career development.
- Build strong relationships with business leaders, subject matter experts, and HR partners to understand business strategy and evolving learning needs, influencing and negotiating as needed.
- Offer learning advisory and thought leadership, introducing innovative solutions and recommending learning modalities and rollout plans.
- Develop and implement long-term learning strategies and roadmaps that align with the organization’s skills requirements and support the broader business vision.
- Collaborate with business and other partners to build the business case for learning development and define rollout plans.
- Partner with L&D stakeholders to ensure adequate staffing and resources for initiatives.
- Inventory and align learning assets with capabilities to support business outcomes.
- Collaborate with peers and other LSAs to ensure alignment with long-term learning plans and associated roadmaps.
- Ensure learning strategies adapt to evolving business needs and act as an intermediary between learning COE leads and business leads.
- Manage issues or escalations related to the learning strategy within the portfolio.
- Develop relationships with external learning partners to access best-in-class learning services.
- Align with enterprise frameworks and methodologies related to business architecture within the business area.
- Participate in industry committees and conferences to stay current on trends in learning and development.
- Implement process improvements to reduce costs and increase capacity in learning development and delivery.
- Provide updates on the development of learning assets, materials, and overall learning strategy progress.
- Gather and act on feedback from users and support areas, including various COE leads.
- Stay informed about emerging issues, trends, and business requirements, assessing their impact on learning strategies.
- Serve as a learning expert, integrating cross-functional understanding within the field.
Qualifications:
- 10+ years of relevant experience in learning and development.
- Strong understanding of learning and development, with the ability to work independently and as part of a team.
- Analytical skills with attention to detail, capable of managing initiatives, projects, and programs with minimal direction.
- Proficiency with analytical software tools, data analysis methods, reporting techniques, MS Office Suite, and Internet applications.
- A proactive and dynamic approach to tasks and projects.
- Advanced knowledge of HR specialties, strategy development, policy, consulting principles, and industry practices.
- Strong written and verbal communication skills, with the ability to interpret policies and apply standards in a fast-paced environment.
- Expertise in conducting organizational, team, and project-level needs assessments.
- Ability to perform market scans and provide best-practice research and insights.
- Familiarity with performance consulting methodologies and adult learning best practices.
- Problem-solving skills for complex issues, with a focus on generating business-oriented solutions.
- Strong planning and project management skills, capable of managing multiple deadlines and priorities while maintaining accuracy.
- Experience in building and delivering executive-level presentations.