Retail Business Manager

2 weeks ago

Greater Toronto Area Canada, Ontario Acosta Full time

The Retail Business Manager is a key client service position responsible for all aspects of day-to-day client management & business growth. This hybrid role engages directly with clients to understand their goals & challenges in order to develop Retail programs & services that deliver results.


The core responsibilities of the Retail Business Manager are:

  • Driving revenue growth
  • Margin delivery
  • Client satisfaction & retention


Day to day, the Retail Business Manager:

  • Drives growth with existing clients & fosters new business opportunities within portfolio of assigned clients.
  • Identifies & drives key initiatives that deliver mutually beneficial results for Acosta & clients.
  • Partners with the Syndicated Retail sales team & Internal Operations leaders to develop action-oriented Retail strategies that deliver results.
  • Outlines data reporting requirements, analyzes business results, & reports key insights to shape future strategy.
  • Manages communication between clients & Retail teams.
  • Monitors & communicates with key stakeholders any new product introductions, programming changes, training initiatives, & special needs from the client to the field team.
  • Responds to & resolves issues in a timely manner, balancing customer satisfaction, quality, and relevance.
  • Seeks out & shares best practices.
  • Supports new business development & other duties as assigned.


Experience Requirement:

  • 3+ years of account management or operation/management experience in a broker environment OR any similar combination of education & experience.
  • Excellent relationship building skills; proven success in relationship building and management.
  • Initiative-taker, with outstanding organizational skills, and strong abilities to multitask & prioritize.
  • Experience developing, tracking, and monitoring cross-functional processes (Requiring a proficiency in Excel).
  • Experience in anticipating client needs & developing solutions.
  • Experience in Grocery or Walmart preferred.
  • Bilingual in English & French preferred but not required
  • Competitive salary based on skill set & experience.



The successful candidate should also exhibit the following ACOSTA values:

  • People Minded: Must show dignity & respect to all people
  • Integrity: Must exemplify the highest degree of ethical behavior
  • Results Oriented: Must show passion, pride, & commitment to succeed
  • Trust: Must be honest, sincere, & confident
  • Teamwork: Must build trusting relationships
  • Innovation: Must progress through a combination of creativity, common sense, & vision
  • Balance: Must maintain an optimistic attitude & keep perspective on what is important in life


**Successful candidate will work Hybrid, from our HQ Corporate office in Mississauga, ON


About Us

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.


Acosta and its subsidiaries is an Equal Opportunity Employer

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

  • Field Sales Manager

    2 weeks ago

    Greater Toronto Area, Canada, Ontario OSL Retail Services Full time

    It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

  • Business Development Manager

    1 week ago

    Greater Toronto Area, Canada, Ontario Earth's Own Food Company Full time

    ROLE: Business Development Manager - Loblaws (up to 14-month Contract)REPORTS TO: Director of SalesLOCATION: OntarioWe are looking for a Business Development Manager to join our Sales Team! The Business Development Manager (BDM) will play a crucial role in the growth and profitability of Earth’s Own.For this BDM role – we are looking for a candidate with...

  • **Retail Sales Director

    6 days ago

    Toronto, Ontario, Canada Neptune Retail Solutions Full time

    About Neptune Retail SolutionsWe are a leading provider of innovative, data-driven omni-channel advertising solutions for brands and retailers. Our expertise extends to delivering end-to-end in-store advertising across top North American retailers, as well as digital incentives through our Checkout app, leveraging first-party data to enhance our programmatic...

  • **Retail Sales Director

    6 days ago

    Toronto, Ontario, Canada Neptune Retail Solutions Full time

    About Neptune Retail SolutionsWe are a leading provider of innovative, data-driven omni-channel advertising solutions for brands and retailers. Our expertise extends to delivering end-to-end in-store advertising across top North American retailers, as well as digital incentives through our Checkout app, leveraging first-party data to enhance our programmatic...

  • Regional Lead

    2 weeks ago

    Greater Toronto Area, Canada, Ontario OSL Retail Services Full time

    It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

  • Retail Sales Director

    1 day ago

    Toronto, Ontario, Canada Neptune Retail Solutions Full time

    {"title": "Retail Sales Director Opportunity", "subtitle": "Drive Business Growth with Neptune Retail Solutions", "content": "At Neptune Retail Solutions, we are seeking a highly skilled Retail Sales Director to join our team. As a key member of our sales team, you will be responsible for driving business growth and developing key accounts with Canada's...

  • Retail Sales Director

    1 day ago

    Toronto, Ontario, Canada Neptune Retail Solutions Full time

    {"title": "Retail Sales Director Opportunity", "subtitle": "Drive Business Growth with Neptune Retail Solutions", "content": "At Neptune Retail Solutions, we are seeking a highly skilled Retail Sales Director to join our team. As a key member of our sales team, you will be responsible for driving business growth and developing key accounts with Canada's...

  • Retail Business Development Manager

    1 week ago

    Toronto, Ontario, Canada Acosta Full time

    About the Role:The Retail Business Manager is a key client service position responsible for all aspects of day-to-day client management and business growth. This hybrid role engages directly with clients to understand their goals and challenges in order to develop retail programs and services that deliver results.Key Responsibilities:Drive growth with...

  • Retail Business Development Manager

    1 week ago

    Toronto, Ontario, Canada Acosta Full time

    About the Role:The Retail Business Manager is a key client service position responsible for all aspects of day-to-day client management and business growth. This hybrid role engages directly with clients to understand their goals and challenges in order to develop retail programs and services that deliver results.Key Responsibilities:Drive growth with...

  • Retail Operations Manager

    1 day ago

    Toronto, Ontario, Canada MIRAB RETAIL MANAGEMENT SOLUTIONS INC. Full time

    Job SummaryMIRAB RETAIL MANAGEMENT SOLUTIONS INC. is seeking a highly skilled and experienced Retail Operations Manager to oversee the daily operations of our gas station. The ideal candidate will have a strong background in retail management, excellent leadership skills, and the ability to work effectively in a fast-paced environment.Key...

  • Sales Director

    3 weeks ago

    Greater Toronto Area, Canada, Ontario My Marketing Recruiter Full time

    This is a fantastic opportunity with a fast growing and well established company. You'll be surrounded by some of the best and nicest people in the biz! Successful candidates should be based in either Toronto, Ottawa or Montreal and must have retail media and/or agency direct sales experience. The Sales Director - Retail Media will be responsible for...

  • Retail Business Development Manager

    1 week ago

    Old Toronto, Ontario, Canada Lindt & Sprüngli (Canada), Inc Full time

    Senior Manager, Retail Business DevelopmentLindt & Sprüngli (Canada), Inc is seeking a highly skilled Senior Manager, Retail Business Development to lead and oversee all business development leasing functions for Lindt retail locations across Canada.Key Responsibilities:Strategic Planning: Support and contribute to retail growth strategic planning to meet...

  • Retail Business Development Manager

    1 week ago

    Old Toronto, Ontario, Canada Lindt & Sprüngli (Canada), Inc Full time

    Senior Manager, Retail Business DevelopmentLindt & Sprüngli (Canada), Inc is seeking a highly skilled Senior Manager, Retail Business Development to lead and oversee all business development leasing functions for Lindt retail locations across Canada.Key Responsibilities:Strategic Planning: Support and contribute to retail growth strategic planning to meet...

  • Store Manager

    1 week ago

    Toronto, Ontario, Canada FAMOUS INDIAN SUPERMARKET Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Famous Indian Supermarket. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store remains a top destination for Indian groceries and...

  • Store Manager

    1 week ago

    Toronto, Ontario, Canada FAMOUS INDIAN SUPERMARKET Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Famous Indian Supermarket. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store remains a top destination for Indian groceries and...

  • Sr Sales Rep

    2 weeks ago

    Greater Toronto Area, Canada, Ontario LEDVANCE Full time

    SUMMARY: This position is responsible for managing assigned accounts within our Retail Division. This role is the primary contact for assigned accounts. This individual will manage daily account activities and be responsible for the execution of sales plans. ESSENTIAL DUTIES:Achieve assigned budget targets for assigned accounts.Be the voice of the customer...

  • Regional Account Manager

    2 weeks ago

    Greater Toronto Area, Canada, Ontario Magnet Search Group Inc. Full time

    Magnet is helping our client, a privately owned CPG Food Organization, look for a Regional Account Manager to join their team and lead business development efforts calling on a variety of Regional Head Offices in the Wholesale & Small Retail Chain segment. In this role, you will be an important part of the Canadian Retail Sales Team and will be able to...

  • Store Manager

    4 days ago

    Toronto, Ontario, Canada FAMOUS INDIAN SUPERMARKET Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Famous Indian Supermarket. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store remains a top destination for Indian groceries and...

  • Store Manager

    4 days ago

    Toronto, Ontario, Canada FAMOUS INDIAN SUPERMARKET Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Famous Indian Supermarket. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store remains a top destination for Indian groceries and...

  • Store Manager | Retail Leader

    2 weeks ago

    Old Toronto, Ontario, Canada Aesop Retail PTY LTD Full time

    About Aesop Retail PTY LTDAesop Retail PTY LTD is a global retail organization that has been cultivating a unique and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.Our approach to skin care involves meticulous attention to detail, using only the most...