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Store Manager | Retail Leader
2 months ago
Aesop Retail PTY LTD is a global retail organization that has been cultivating a unique and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the senses. We seek out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet. As a certified B Corp, we are committed to building a more sustainable and inclusive society.
Job SummaryAs a Store Manager, you will embody our desire to engage, listen, and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
You will be responsible for budgeting, store-specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to bring diligence, passion, and an unwavering commitment to excellence to this role.
Key Responsibilities- Management experience within a customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- Ability to consistently introduce Aesop products to clients through hand demonstrations
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilize empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgment, and act on diverse perspectives
- Strong communication, problem-solving, commercial acumen, and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance, and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
We take a holistic approach to employment, promoting professional development, career growth, employee well-being initiatives, and encouraging deep connections with the local community through our volunteering and matched giving programs. Employee benefits include:
- Competitive medical, dental, and vision insurance with fully company-paid options
- RRSP program with company match (up to 5%)
- Vacation leave with annual tenure increase
- Volunteer Leave: You will be entitled to a maximum leave of 3 days (24 hours) per annum
- Free yearly subscription to Headspace
- Subscription to mental wellness programming through Modern Health
- Products and discounts: You will be entitled to twelve (12) free products of your choice for every six months of employment
Aesop Retail PTY LTD is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging play an important role in the success of our organization.
