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IT Help Desk

2 months ago

Fanny Bay British Columbia VR, Nanaimo region, Canada BCJobs Full time

BCJobs, Fanny Bay, British Columbia, Canada

IT Help Desk (Johnmaxwell Team)

We are seeking a highly motivated and customer-oriented individual to join our team at Johnmaxwell Team as an IT Help Desk. The ideal candidate will be responsible for providing technical support and assistance to our staff and students in a fast-paced environment.


Responsibilities:
  • Respond to IT support tickets and inquiries in a timely manner
  • Troubleshoot hardware and software issues
  • Install, configure, and maintain computer systems and software
  • Provide training and guidance to end-users
  • Ensure data security and backup procedures are followed

Qualifications:
  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in IT support
  • Strong knowledge of Windows and Mac operating systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team

If you are passionate about technology and helping others, we encourage you to apply for the IT Help Desk position at Johnmaxwell Team. Join us in making a difference in the education management industry

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Technology, Information and Internet

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