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Project Manager, Strategic

3 months ago

Vancouver, British Columbia, Canada PHSA Full time

Project Manager, Strategic & Process Initiatives
BC Emergency Health Services

BC (Hybrid)

Permanent, Full Time, Non-Contract

Role Summary


In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA's Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Executive Director, Strategic Planning and Implementation, the Project Manager provides leadership and direction for clinical and operational aspects of the planning, evaluation, development of strategic initiatives.

The Project Manager is responsible for providing leadership and planning support for a wide range of initiatives and projects directed at ensuring that the strategic goals, objectives and operational plans of the portfolio are carried out in an effective and efficient manner.

The Project Manager will be required to develop networks and build alliances to influence at all levels of management and cross-functional areas, including but not limited to, clinical quality, planning, operations and information technology.

The Project Manager ensures a smooth transition for patients, families, clinicians and staff.

What you will do

  • Leads assigned projects related to the integration of operational and clinical areas including idea generating, planning, implementing, evaluating and ongoing monitoring.
  • In partnership with stakeholders, provides coordination and project management within a strategic change context; oversees the development and implementation of plans; functions as a strategic resource for the operational and clinical teams to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits. Coordinates and aligns teams with other operational and clinical initiatives to avoid duplication. Implements mitigation/resolution strategies.
  • Provides clinical support to develop tools and templates for the team's review; utilizes best practice literature, guidelines and stakeholder expertise to draft tools and templates; identifies areas for integration and takes initiative to ensure tools and templates are efficient and effective.
  • Liaises with key support areas and stakeholders to ensure operational and clinical outcomes are achieved: negotiates/facilitates resolution of any impediments to progress and success.
  • Applies change management principles to develop engagement strategies and action plans to maximize likelihood of sustained success beyond project completion. Builds relationships with stakeholders such as physicians to ensure input into clinical design and operational, processes and outcomes. Identifies and manages key stakeholder strategies and works closely with the team and PHSA Corporate Communications to develop communication strategies.
  • Identifies and establishes appropriate team structure(s) and membership for initiatives including sponsorship, champion, clinical working, advisory or steering committee(s) and delivery and implementation teams.
  • Assesses and articulates the impact of initiatives from a systems perspective and manages the impacts and interdependencies with other initiatives happening within BCEHS and PHSA.
  • Assists in the development of project documentation (e.g. clinical service delivery plans, proposals, charters, work plans, risk management, plans, communication plans, etc.).
  • Partners with the programs and other departments in the development, maintenance and promotion of the operational and clinical teams' goals and objectives.
  • Develops and monitors project budgets within the context of operational demands and environmental and resource constraints and uses best practice methods to thoroughly monitor and adhere to allocated budgets. Responsibilities include reporting variance, planning and adjusting operations and/or staffing to meet projections and annual targets and preparing summaries.
  • Provides supervisory guidance and direction to staff. Maintains accountability for personnel including hiring, termination, and handling discipline problems.

What you bring

Qualifications


A level of education, training and experience equivalent to 5-7 years of recent, related clinical operations experience including planning, project management and/or organizational transformation.


Skills & Knowledge

  • Working knowledge of change and project management principles coupled with a strong understanding of the healthcare system and the clinical program
  • Knowledge of other health care disciplines and their role in health care
  • Ability to motivate and influence leaders, physicians and staff at all levels to embrace and take action on transformation initiatives
  • Diplomatic negotiation and interpersonal skills and ability to influence without formal authority
  • Ability to