Admissions Officer

1 week ago

Barrie, Ontario, Canada Georgian College Full time

Department: Office of the Registrar
Campus: Barrie
Classification: Support Staff
Posting Date: June 12, 2024
Salary Range: $32.42 per hour (start rate) - $37.57 per hour (4-year rate)
Hours per week: 40 hours per week
Status: Contract (Appendix D)
Effective Date: July 22, 2024 to January 30, 2026

THIS IS A TEMPORARY REPLACEMENT POSITION FOR A BARGAINING UNIT EMPLOYEE. Terms and conditions of employment are as outlined in the Support Staff Collective Agreement.

Reporting to the Manager, Admissions, the incumbent is a dedicated resource focused primarily on supporting/ delivering Admissions related functions, processes and services for all Georgian programs including certificate, diploma, degree, graduate certificate and partner programs. This includes advising and assisting applicants, students and other influencers with the admissions process, evaluating credentials, making admission decisions for both international and domestic applicants, and advising how to meet program requirements. Specific duties include, but are not limited to:


• Delivering all admissions related functions, processes, and services for domestic and international students

• Advising and assisting applicants, students and other influencers with the admissions process

• Assessing/evaluating credentials, liaising with program faculty, and making recommendations to determine program admission eligibility

• Ensuring all correspondence meets Immigration, Refugees, and Citizenship Canada (IRCC) requirements

• Assisting in activities to support enrolment projections/ targets (i.e. applicant ranking, student information and statistical data reports/ analysis, communication with applicants)

• Communicating with applicants in alignment with the conversion/ communication plan using available communication tools and coordinated scheduling, regarding admissions eligibility, key application deadlines, admissions decisions; issuing offer letters to applicants

• Working with agents and external clients to facilitate payment of fees

• Liaising with academic areas and Credit Transfer to discuss applicant admissions requirements, eligibility, and advanced standing

• Administering, reviewing and maintaining accurate student records

• Responding to inquiries from students, staff and the general public, usually as a first contact by providing detailed information on courses, programs and prerequisites; providing information relating to Office of the Registrar services

• Supporting in-person admissions services, as needed

• Participating in marketing and recruitment events such as College Open House, Get to Know Georgian and Ontario College Fair

• Providing support for other staff members when needed

QUALIFICATIONS:

• Successfully completed a two-year postsecondary diploma in a relevant field of study that may include, but is not limited to office administration, business or business administration

• Three years' of increasing responsibility within a fast-paced office environment, preferably in an education institution, which included excellent customer service and ability to think critically and adapt within a constantly-changing landscape

• Demonstrated ability to follow and communicate a system's approach to enter information in a detail-oriented fashion, and provide guidance to applicants while using the Student Information system, Banner, and Salesforce platform

• Demonstrated customer service, interpersonal and communication skills (oral / written) to liaise with a varied client group with professionalism and tact. Experience with CRM tools, like Salesforce and Eloqua, is an asset.

• Proven experience demonstrating mathematical, analytical and problem-solving skills to evaluate applicant data and determine the best responses to inquiries

• Proven organizational skills to work effectively, ability to confidently handle numerous tasks simultaneously, in a high-pressure environment

• Proven ability to work independently and participate as an effective team member

• Knowledge of a Student Information System, preferably Banner is an asset

• Experience with Microsoft Office (Word and Excel) to create and analyze spreadsheets and generate correspondence

• Knowledge of domestic and international education systems and credential evaluation an asset

• Previous educational admissions / registration experience is an asset

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to persons of Aboriginal ancestry, members of visible minorities, persons with disabilities, women and members of the 2SLGBTQ+ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.

Georgian College has introduced FLEX Work for some positions. This position is currently eligible for Hybrid Work. FLEX Work agreements will be determined between the employee and manager when employment commences and may change in accordance with the FLEX Work guidelines. All employees are required to permanently reside in the province of Ontario.

APPLY NOW:

Applications for this position must be received by 11:59 p.m. on June 18, 2024.

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