Manager
1 week ago
MANAGER
EXAM SERVICES, STUDENT AFFAIRS
Competition No.
CATEGORY
SALARY
CLOSING DATE
- Full-Time Continuing (35 hours per week)
July 1, 2024
About Us:
- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
- Our comprehensive undergraduate university offers 59 programs to more than 18,000 full
Opportunity:
MacEwan University is seeking an experienced Manager for a full-time continuing opportunity with our Exam Services department.
Reporting to the Associate Dean, you will be responsible for the strategic oversight, ongoing leadership, operational direction and management of services offered by MacEwan's Exam Centre, which provides critical testing services and support to students requiring accommodations and deferrals.
You will act as a critical resource in building the Exam Centre into a respected and student-focused service provider that is accessible, supportive, and responsive to the ongoing and changing needs of the student body and broader MacEwan community.
Key responsibilities include:
- Leading and managing staff, including assigning and monitoring workloads, preparing schedules, responding to emerging issues, and approving timesheets;
- Managing recruitment, selection, onboarding and training processes;
- Coaching and supporting staff, including performance management and conflict resolution;
- Collecting, maintaining and analyzing statistics, student feedback and operational data for department evaluations, business process improvements, and future planning;
- Developing, implementing, and updating annual operation, financial, marketing and communication plans;
- Participating in budget, strategic, and operational planning meetings and processes as a member of the leadership team within Student Affairs;
- Resolving daytoday issues or student concerns and guiding service delivery standards to uphold service excellence;
- Collaborating with the Access and Disability Resources team to develop and maintain specific training around disability awareness, deescalation, and dealing with unauthorized materials;
- Managing the planning, development, and oversight of technology resources, including productivity software, databases, and assistive devices;
- Participating on committees and liaising with internal and external stakeholders to maintain standards and practices;
- Making decisions on the duty to accommodate and handling instances of alleged academic misconduct or unauthorized use of materials;
- Advising and collaborating with campus partners on Exam Centre protocols, policies, and emerging assessment technologies and tools; and
- Developing and maintaining positive relationships with other postsecondary institutions' exam programs to ensure best practices are implemented.
SKILLS:
You will have:
- Strong leadership and team management skills, with the ability to foster a positive and collaborative team environment;
- Excellent analytical, planning, decisionmaking and problemsolving skills, with keen attention to detail;
- Excellent interpersonal, verbal, and written communication skills, with the ability to effectively develop trust and engage internal and external stakeholders;
- The ability to operate with a high degree of tact, diplomacy, professionalism, and sensitivity to student and faculty concerns;
- Time management and organizational skills, with the ability to thrive in a work environment with multiple competing deadlines;
- Knowledge of change management principles;
- Knowledge of FOIP and records management policies, practices, and legislation;
- Strong understanding of the Alberta Human Rights Act and related duty to accommodate;
- Knowledge of disabilityrelated barriers;
- Familiarity with various exam tes
-
Manager, Supplier Management
1 week ago
Edmonton, Alberta, Canada City of Edmonton Full timeManager, Supplier Management Up to 18 monthsJob Number:46847Are you a leader who balances a healthy, engaged team with excellent customer service? Corporate Procurement and Supply Services is looking for a Manager of Supplier Management who will support both of the following aspects of Supplier Management for the City of Edmonton:Supplier enablement...
-
Manager Information Management
1 week ago
Edmonton, Alberta, Canada Credit Union Deposit Guarantee Corporation Full timeThe Credit Union Deposit Guarantee Corporation (the Corporation) is a not-for-profit public agency of the Government ofAlberta that guarantees deposits and provides risk-based regulatory oversight to enable a safe and sound credit union systemin AlbertaOur primary roles include: Providing a 100% guarantee of deposits held with Alberta credit unions**...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity: If you are a passionate, visionary, and inspirational leader who is looking for an opportunity to put your skills to use in a portfolio that supports patients across their lifespan in achieving, maintaining and/or reclaiming their full health potential; then this position is for you The Manager is a key leadership role in the Allied...
-
Manager, Facility Management
1 month ago
Edmonton, Alberta, Canada CN Rail Full timeAt CN, Join Our Team as a Manager, Facility ManagementEveryday at CN brings fresh challenges in a dynamic environment. Be part of a team that ensures our business runs smoothly and securely, contributing to keeping the economy on track.We offer comprehensive paid training and growth opportunities, recognizing dedicated individuals who strive to make a...
-
Manager, Facility Management
4 weeks ago
Edmonton, Alberta, Canada CN Rail Full timeAt CN, Join Our Team as a Manager, Facility ManagementEveryday at CN brings fresh challenges in a dynamic environment. Be part of a team that ensures our business runs smoothly and securely, contributing to keeping the economy on track.We offer comprehensive paid training and growth opportunities, recognizing dedicated individuals who strive to make a...
-
Manager, Facility Management
1 week ago
Edmonton, Alberta, Canada CN Rail Full timeAt CN, Join Our Team as a Manager, Facility ManagementEveryday at CN brings fresh challenges in a dynamic environment. Be part of a team that ensures our business runs smoothly and securely, contributing to keeping the economy on track.We offer comprehensive paid training and growth opportunities, recognizing dedicated individuals who strive to make a...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:The Glenrose Rehabilitation Hospital is the largest free-standing, comprehensive tertiary rehabilitation hospital in Canada, Join our dynamic leadership team serving patients of all ages who require complex rehabilitation to enable them to participate in life to the fullest.Description:Reporting to the Director, Older Adults, the Manager,...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:If you are a passionate, visionary, and inspirational leader who is looking for an opportunity to put your skills to use in a portfolio that supports patients across their lifespan in achieving, maintaining and/or reclaiming their full health potential; then this position is for you The Manager is a key leadership role in the Allied Health...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:Reporting to the Director, the Manager provides direction leadership and organization over activities for a provincial team and is accountable for the performance and outcomes of the area of responsibility. The Manager leads the evaluation of AMH initiatives and priorities and uses in-depth knowledge of dissemination practices to inform...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:The Program Manager of Addition and Mental Health for Adult Community (Leduc, Sherwood Park, Northgate, East Edmonton, Northeast Edmonton, and Addiction Services Edmonton) will provide inspired leadership and administrative oversight to their programs that are inclusive of the three streams of service - addiction, mental health & concurrent...
-
Manager - Emergency Management
1 week ago
Edmonton, Alberta, Canada Métis Nation of Alberta Full timeManager - Emergency ManagementLocation: Provincial Head Office in Edmonton, AB.Position Status: Full Time (40 hours/week), Permanent.The OrganizationThe OpportunityKey Responsibilities Lead OMG emergency response, preparedness and recovery programming for OMG departments, affiliates, and citizens through the stages of concept, design, proposal, funding,...
-
Manager - Emergency Management
1 week ago
Edmonton, Alberta, Canada Métis Nation of Alberta Full timeManager - Emergency ManagementLocation: Provincial Head Office in Edmonton, AB.Position Status: Full Time (40 hours/week), Permanent.The OrganizationThe OpportunityKey Responsibilities Lead OMG emergency response, preparedness and recovery programming for OMG departments, affiliates, and citizens through the stages of concept, design, proposal, funding,...
-
Manager - Emergency Management
1 week ago
Edmonton, Alberta, Canada Métis Nation of Alberta Full timeManager - Emergency ManagementLocation: Provincial Head Office in Edmonton, AB.Position Status: Full Time (40 hours/week), Permanent.The OrganizationThe OpportunityKey Responsibilities Lead OMG emergency response, preparedness and recovery programming for OMG departments, affiliates, and citizens through the stages of concept, design, proposal, funding,...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:If you are a passionate, visionary, and inspirational leader who is looking for an opportunity to put your skills to use in a portfolio that supports patients across their lifespan in achieving, maintaining and/or reclaiming their full health potential; then this position is for you The Manager is a key leadership role in the Allied Health...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:RAAPID (Referral, Access, Advice, Placement, Information & Destination) is a Provincial department that is a central intake that facilitates physician to physician consultations and coordinates patient movement within, into and out of Alberta. As a key department in patient flow, RAAPID works with referring and receiving stakeholders, EMS...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:As a valued member of the Client Support Services Team, you will have the opportunity to deliver quality service in a fast paced and ever-changing environment. A large component of this position is business relationship management. Your ability to influence and manage change within the AHS environment is critical to being successful in this...
-
Senior Manager and Manager
1 week ago
Edmonton, Alberta, Canada RPMGlobal Full time $125,000 - $160,000Where everyone's friendly and helps each other out? Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the...
-
Manager
1 week ago
Edmonton, Alberta, Canada MacEwan University Full timeOpportunity MacEwan University is seeking an experienced Manager for a full-time continuing opportunity with our Exam Services department. Reporting to the Associate Dean, you will be responsible for the strategic oversight, ongoing leadership, operational direction and management of services offered by MacEwan's Exam Centre, which provides critical...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:Description:Strong leadership and critical thinking skills, demonstrated by the ability to direct other health care providers, problem solve and escalate clinical concerns in a timely and appropriate manner. A strong oral and written communication and demonstrated organizational skills. Commitment to client and family centered care and staff...
-
Manager
1 week ago
Edmonton, Alberta, Canada Alberta Health Services Full timeYour Opportunity:Description:The CM will maintain strong working relationships with internal and external partners across the continuum of care, working closely with all stakeholders including team members; children, youth, and families; physicians; Children Services; and other child and family serving agencies. Addiction and Mental Health Services are...