Reservation Agent

2 weeks ago


St Catharines, Ontario, Canada Great Blue Resorts Full time

Our Resort Reservations Specialists are the first ambassadors of the business who make initial contact with anyone contacting our Central support office to speak with our Finance, HR or Sales team, book a vacation or book a sales tour visit and building that first impression of our business.


What's in it for you?

  • Competitive compensation
  • Opportunity to work in a fun, collaborative environment
  • Flexible schedule

What skills are Required?

  • A professional, friendly and positive phone manner
  • Sales oriented
  • Detailed and organized
  • Ability to work in a fastpaced environment
  • Ability to meet tight timelines
  • Professional communicator
  • Problem solver
  • Previous reservations or customer service experience is an asset

What does your job look like?


Answering our incoming calls with enthusiasm and excitement, and speaking with potential vacation guests, seasonal cottage owners, vendors and resort team members in a friendly, knowledgeable and efficient manner is your primary role.


While on your calls, you will be:

  • Processing vacation deposits
  • Promoting the fun items our guests can look forward to on their vacation This includes, but is not limited to, pontoon boat cruises, local events and upgrade opportunities
  • Managing rental guest and cottage owner paperwork
  • Ensuring our guests receive exceptional customer service
If you enjoy providing outstanding guest experiences, talking on the phone and working with a reservations system, this may be just the right job for you

Great Blue ResortsFamily Traditions Start Here

Job Types:
Part-time, Fixed term contract

Salary:
$17.00-$18.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Employee assistance program
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • St

Catharines, ON:
reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location:
In person
  • Hotel Night Auditor

    3 weeks ago


    St. Catharines, Canada Best Western Hotel & Conference Centre Full time

    **Job description** **Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports, and taking over duties of the Front Desk Agent. Hotel Night Auditors are required to work a late evening and usually through the night shift on...

  • Front Desk Agent

    2 weeks ago


    St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time

    **We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...

  • Front Desk Agent

    3 weeks ago


    St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time

    **We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...

  • Guest Service Agent

    3 weeks ago


    St. John's, Canada Fairfield by Marriott St. John's Full time

    Under the direction of the Operations Manager, and amongst a great team, the Guest Services Agent will be the Ambassador of guest satisfaction involving being actively engaged in anticipating and delivering lively guest experiences. To be successful in this role, an individual must be willing to continually grow and find efficiencies in how they work and...

  • Guest Service Agent

    2 weeks ago


    St. John's, Newfoundland and Labrador, Canada Fairfield by Marriott St. John's Full time

    Under the direction of the Operations Manager, and amongst a great team, the Guest Services Agent will be the Ambassador of guest satisfaction involving being actively engaged in anticipating and delivering lively guest experiences.To be successful in this role, an individual must be willing to continually grow and find efficiencies in how they work and how...


  • St. Albert, Canada Best Western Plus The Inn at St. Albert Full time

    **We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...

  • Front Desk Agent

    2 weeks ago


    St. Albert, Alberta, Canada Best Western PLUS The Inn at St. Albert Full time

    We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join the...


  • St. Albert, Alberta, Canada Best Western Plus The Inn at St. Albert Full time

    We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like...

  • Front Desk Agent

    2 weeks ago


    Fort St. John, Canada Pomeroy Lodging LP Full time

    $18/hourWe are looking for a Front Desk Agent to join our team Are you a personable individual with a knack for problemsolving and organization? This is the perfect job for you_As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the...

  • Front Desk Agent

    4 weeks ago


    St. Albert, Canada Holiday Inn Express and Suites St Albert Full time

    **POSITION TITLE**: Frond Desk Agent **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures...

  • Front Desk Agent

    2 months ago


    Fort St. John, Canada Pomeroy Lodging LP Full time

    **$18/hour** **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because...

  • Front Desk Agent

    2 weeks ago


    Fort St. John, Canada Pomeroy Lodging Full time

    $18/hourWe are looking for a Front Desk Agent to join our teamAre you a personable individual with a knack for problem-solving and organization? This is the perfect job for youJob DescriptionAs a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because...


  • Fort St. John, Canada Pomeroy Lodging LP Full time

    **$18/hour** **Must be available to work weekends and graveyard shifts.** **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive...


  • Fort St. John, Canada Pomeroy Kananaskis Mountain Lodge Full time

    $18/hour Must be available to work weekends and graveyard shifts. We are looking for a Front Desk Agent to join our team! Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!  Job Description As a Front Desk Agent, you have the authority to exceed guest expectations and create a...


  • Fort St. John, Canada Pomeroy Lodging LP Full time

    $18/hourMust be available to work weekends and graveyard shifts.We are looking for a Front Desk Agent to join our team Are you a personable individual with a knack for problemsolving and organization? This is the perfect job for you_As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each...

  • Front Desk Agent

    2 weeks ago


    St. Albert, Alberta, Canada Holiday Inn Express and Suites Full time

    Full Job DescriptionPOSITION TITLE:Front Desk AgentDEPARTMENT:Front DeskREPORTS TO:Front Office Manager General Manager***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and...

  • Customer Care

    2 months ago


    St. John's, Newfoundland and Labrador, Canada PAL Airlines Full time

    Customer Care & Reservations AgentAt PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our...

  • Customer Care

    4 weeks ago


    St. John's, Newfoundland and Labrador, Canada PAL Airlines Full time

    Customer Care & Reservations AgentAt PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our...

  • Guest Service Agent

    4 weeks ago


    St. John's, Canada Alt Full time

    **JOB SUMMARY** **WHAT WE OFFER** - A percentage of the group insurance is paid by the employer for full-time employees - Promotional rate to discover Germain Hôtels properties through Canada - Opportunities to develop your career within a growing company across Canada - Access to the hotel gym - Employee referral program - Employee Assistance Program for...


  • Fort St. John, Canada Pomeroy Lodging LP Full time

    **$18/hour** **We are looking for a Front Desk Attendant to join our team!** As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key...