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Night director
3 months ago
Do you have a passion for food & beverage, guest service and the hospitality industry? We are seeking a Director of Food and Beverage that is not your traditional hospitality manager.
In this role you will focus on creating exceptional food and beverage experiences that provide memorable and emotionally enriching experiences to our guests while highlighting the unique local flavour of Thunder Bay and Northwestern Ontario.
We are currently recruiting for a Director of Food & Beverage to join our dynamic team The Director of Food & Beverage is responsible for overseeing all aspects of the front-of-house Food & Beverage experience which includes the restaurant, bar, and event and banquet spaces.
This includes overseeing all phases of meetings and social functions held at the Hotel and ensuring the successful execution of guest events.
This position is also responsible for overseeing the day-day-day operation of the Hotel restaurant, ensuring the dining experience is exceptional and reflective of the standards our guests have come to expect from us.
This position requires exceptionally strong communication and a collaborative approach with all hotel leadership team members and departmental teams while sharing their flare for style, design and culinary vision.
Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)Education Reimbursement for you (and your children)
Team Building Events
Silver Lining Corporate Impact Program
Hotel Stay Discounts
Lead the day-to-day operation of the food and beverage division by implementing procedures and processes that ensure success for the operations in Banquets & Outlets
Responsible for ensuring the Hotel Restaurant and Bar provide service that exceeds customer expectations
Responsible for ensuring all hotel Banquet events are executed as per the Banquet Event Order and mees the guests needs, including adjusting service to meet last-minute requests;
Partner with the Executive Chef, General Manager and Corporate Director of Food and Beverage to plan, create and execute an innovative culinary vision for the hotel.
Develop an annual strategic plan that will drive guest satisfaction, team member engagement and food and beverage revenue.Ensure food and beverage budgets and targets are achieved or exceeded, by capitalizing on revenue opportunities while driving a culture of high performance through training and coaching team members.
Oversee the day-to-day leadership of the front of house Food & Beverage operation, which includes Banquets and Outlets;Identify and resolve all guest concerns/complaints to ensure the brand promise is delivered; Perform other duties as assigned by management including but not limited to assisting team members with their roles during peak periods.
Passionate about food and beverage, guest service and hospitalityExperience working as a Food & Beverage leader, preferably within a full-service hotel environment;
Hands-on approach to training and leadership committed to developing and motivating the team to attain an exceptional level of guest service, driving a culture of teamwork and fun
Strong computer skills, with knowledge of Microsoft Office, is essential...Property management and Point of Sale systems as well.
Organized, results-orientated, proven time management skills and ability to work under pressure.
A diploma or completion of post-secondary education in hospitality is an asset.
Strong computer skills, with knowledge of Microsoft Office, is essential;
Organized, results-orientated, proven time management skills and ability to work under pressure;
Proven experience motivating and inspiring a team to achieve strong performance resul
Current Food Safe and Smart Serve certification
Available to work nights, weekends, and/or holidays as required, including occasional Manager-On-Duty shifts;
About Valhalla Hotel & Conference Centre
The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique.
Located just minutes away from the Thunder Bay International Airport and near to some of the city's main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay.
With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler's needs.
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. Help us build something exceptional
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.
The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
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