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Manager, Training, Planning

3 months ago

Dorval, Quebec, Canada Air Canada Full time

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.


As the Manager, Training Planning & Cost you will be joining a passionate team of planning, data and number enthusiasts.

Your primary accountabilities will take shape around the following main areas of expertise:
training planning & logistics, budgeting, cost management, records management, and reporting.

This is a key role supporting the Customer Service Corporate Training organization under the People, Communication and Culture branch.

Although our business is aviation our core function is training, and this role is responsible for leading training planning activities with resource planners and delivery teams in support of operational, safety and regulatory training needs, and for overseeing the operationalization of these plans into schedules with strong quality monitoring processes ensuring training compliance.

With an eye towards efficiency this role will also lead the creation of budgets and cost management in support of training plans accounting for all operating, capital, IT and equipment related expenditures.

In addition, this function plays a key role in vendor management working closely with both internal and external vendors securing facilities, products and equipment as needed in support training requirements.

The role will also oversee all aspects of records management processes ensuring regulatory compliance requirements are fulfilled in relation to training event tracking including but not limited to attendance and completion capture.

If you are a dynamic and engaging individual who can work collaboratively across multiple stakeholders, have a passion for assembling training plans that deliver on operational requirements and are excited about training data, costs management and efficient operations, then we would love to hear from you

Responsibilities:

Leadership & Planning

  • This position will lead the implementation of training projects, using project management skills, methodologies, and tools.
  • Lead operational planning meetings with resource planners and delivery teams to convert operational plans into training schedules that optimize facilities use and employee participation.
  • Lead training planning activities that correspond to applicable regulations, standards and collective agreements.
  • Manage communication and processes for single point of contact (SPOC) for the successful delivery of training.
  • Conclude key negotiations with internal & external support organizations, suppliers and other third parties as required.

Logistics

  • Manage communication with Operational units to ensure optimal use of class time and employee attendance.
  • Work with Training Delivery Teams to ensure adequate resources are assigned to planned training.
  • Key contact to coordinate equipment upgrades and/or repairs in training facilities, hardware etc.

Innovation & Continuous Improvement

  • Influence and promote automation ensuring training regulatory and safety requirements are met.
  • Influence processes in Air Canada's learning management system to automate and enable operational training requirements.
  • Evolve training completion & reporting capabilities using a variety tools & software.

Budgeting & Cost Management

  • Create budget models to support annual training objectives, accounting for capital, operational, IT and equipment costs.
  • Maintain budgets, manage accounts payable, invoicing requirements and issues with Finance.
  • Assess costs and make appropriate recommendations on training delivery/design.
  • Prepare AFCs and business cases for presentation to Finance Committee as required.

Records Management & Reporting

  • Oversee centralized training records and systems that meet regulatory and operational needs.
  • Responsible to monitor record retention and document archiving.
  • Manage record keeping and archiving processes.
  • Monitor training activity statistics.
  • Responsible for responding to records and audit inquiries related to current and historic training events.

Planning/scheduling/logistics

  • Collaborate, participate, and provide direction to planning and scheduling teams to run large scale volume with effective optimization of facilities in support of broader company scheduling needs.
  • Key contact and liaison for CRE and training facilities management instructor needs for equipment, hardware, maintenance etc.

Qualifications

  • 35 years experience working planning & logistics
  • Possess strong project management skills and experience with a formal certification or certificate in a recognized standard (PMP, PRINCE etc.) an asset
  • Pertinent university/college degree, diploma or related studies in logistics, operations, finance or business an asset.
  • Excellent interpersonal and communication skills (w