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Medical Office Administrator

3 months ago

Toronto, Ontario, Canada Cardiology Office - Michael Garron Hospital Full time

Busy private cardiology office located within the Michael Garron Hospital in East York immediately seeking a full-time medical administrative assistant. Must have experience with Accuro and a minimum of 3 years working in a medical clinic/office or hospital setting.
The successful applicant will be responsible for all aspects of the daily functioning of the office.

This includes, but is not limited to:

Professional Skills:

  • Excellent written, verbal and interpersonal communication skills
  • Maturity in dealing with all contacts (patients and other offices), providing a high level of care, service and empathy (when required)
  • Reliable and punctual with a good attendance record together with a positive attitude in the work environment
  • Excellent time management skills and ability to multitask
  • Working knowledge of medical terminology considered an asset
  • Previous medical experience, preferably in a fast paced hospital or clinic setting that required face to face patient interaction
  • Ability to follow office protocols as directed efficiently and in a timely manner
  • Willingness and the ability to learn, adapt and embrace any changes that may occur as a result of new technologies

Summary of Duties:

  • Registering and arriving patients by verifying patient information (ensuring all demographics are up to date and accurate) while making appropriate changes in EMR as needed, and ensuring followup appointments are booked accordingly
  • Maintain electronc patient records and updating patient demographics; full working knowledge of Accuro (preferred) or similar EMR
  • Accept, triage and coordinate incoming telephone calls on a multiline system
  • Making appointment reminders and confirmations as well as contacting patients as required
  • Booking and scheduling patient appointments
  • Clerical tasks will include faxing, scanning, filing (and other daily administrative tasks as required)
  • Contacting patients and providing appointment details and instructions for various cardiac testing
  • Maintaining a clean work envirobment for all staff and patients
  • Familiarity with patient privacy laws and ethical principles

Job Types:
Full-time, Permanent

Salary:
From $18.00 per hour

Schedule:

  • 8 hour shift

Work Location:
One location