SRE Technical Product Owner

2 weeks ago

Kitchener, Ontario, Canada NCR Corporation Full time

SRE Technical Product Owner page is loaded

SRE Technical Product Owner Apply locations WATERLOO, CAN time type Full time posted on Posted 2 Days Ago job requisition id R

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

SRE Technical Product Owner

LOCATION : Waterloo, Canada

Job Role:

As an SRE Product Owner, you will be responsible for the foundation of our Channel Service Platform – the infrastructure and automation of our SaaS offering. In this position, you will be defining and prioritizing the SRE Team's backlog, by gathering requirements from stakeholders, prioritizing them, documenting them accordingly and working with the SRE Team to deliver within the agreed upon timelines. This role is a career stepping stone to an SRE/Cloud Architect role career path.

You will collaborate closely with the business verticals, Enterprise Architecture and the Development/SRE teams to define the strategic implementation and automation roadmap, with the SRE team responsible for the delivery, and with stakeholders to understand needs. Ultimately, you will be the specialist who holds the vision for your platform and knows its Return on Investment. The perfect candidate will have a solid grasp on SRE, DevOps and infrastructure automation, data analytics, strategy, and agile methodologies in order to deliver high-quality projects that our platform and services benefit from.

Job Description:

You will:

  • Work with the SRE stakeholders on establishing an infrastructure automation vision and a roadmap that aligns with the platform's strategic mission and objectives.
  • Act as a Subject Matter Expert for assigned areas of the platform.
  • Manage the relationship and communication with all stakeholders on infrastructure-related matters.
  • Produce, analyze, refine and document stakeholders' requirements and user stories to be included in the production planning.
  • Ensure that the SRE Team always has an adequate amount of prior prepared and prioritized tasks to work on.
  • Work with the SRE stakeholders to prioritize features and stories with external dependencies, ensuring a transversal prioritization of the issues that need to be delivered.
  • Provide backlog management , iteration planning, and decomposition of the user stories. Create and groom short, medium and long-term product roadmaps in agreement with internal and external stakeholders.
  • Collaborate with the SRE Scrum Master and RTE to run successful release planning and sprint planning sessions, as well as sprint reviews and retrospectives
  • Ensure a good communication and training strategy on the released features

We are looking for a person with excellent communication and interpersonal skills as well as a major client focus. It is important that you can lead and inspire in a technical environment and collaborate with both technical and non-technical talent. You are driven and passionate about automating the platform, with millions of users and are a structured, result-oriented person. Furthermore, you believe in team ownership of what you create, and you will be working with your colleagues to learn, share ideas and solve complex problems. You constantly innovate and improve platform quality and group productivity. To succeed, you will need to be excellent in building strong relationships.

You Have:

  • 3 years+ of experience in working as an Agile Product Owner, or in a similar position, in a technology or software development company
  • Demonstrable expertise of Project Management fundamentals
  • Knowledge of Agile processes and principles, backlog management techniques (story decomposition, story mapping) and metrics (burn down metrics, velocity, lead time, cycle time)
  • 3+ years experience in Development design reviews, implementation pattern standards and development governance patterns.
  • Experience with SRE/ITIL/ DevOps teams, culture and processes
  • Thorough understanding and experience with IaaS and PaaS, CI / CD concepts
  • Strong security mentality
  • Understanding of key SRE or ITIL terms SLA / SLO / SLI, error budget etc. (nice to have)
  • Solid understanding of high availability principles, system observability and incident management
  • Good knowledge and acumen of IT Technology fundamentals and solutions.
  • Outstanding communication, presentation and leadership skills
  • Excellent organizational and meeting coordination skills
  • Analytical and synthesizing skills
  • Ability to draft documents that are clear, concise and well structured
  • Ability to prioritize activities in the face of competing demands
  • Experience working across organizational boundaries on a local and global basis

You Might Also Have :

  • Experience creating and managing Epics and stories using tools such as Jira and Jira Align (AgileCraft).
  • Solid understanding of software and infrastructure architecture and prior technical hands-on experience
  • Certifications as Professional Scrum Product Owner (PSPO) or Certified Scrum Product Owner (CSPO) are a plus.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Similar Jobs (1) Senior Software Engineer locations WATERLOO, CAN time type Full time posted on Posted 30+ Days Ago About Us

Help us run the world's top brands.

At NCR , you'll have meaningful and relevant work experiences, opportunities to learn and make a real contribution. Every day we build on our 130+ year history to transform, connect and run our customers' technology platforms.

A career here means embracing our innovative culture and shared values , always seeking new adventures and carving your own path.

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