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Employment Case Management Worker

3 months ago

Winnipeg, Manitoba, Canada Sara Riel Inc. Full time

JOB TITLE:
Employment Case Management

SUPERVISOR:

MANAGER OF MENTAL HEALTH SERVICES

JOB SUMMARY
The Employment Case Management is responsible for developing Individualized Employment Plans (IEP) for each participant.

The incumbent will be responsible for providing support to participants in assisting them in achieving goals that will lead to successful employment, education, or training.

The incumbent will be responsible for assessing individual's level of functioning and employability, developing, documenting, and implementing of individual rehabilitation plans and individual intake interviews.


QUALIFICATIONS AND REQUIREMENTS

  • Degree or Certificate in social sciences
  • 25 years' experience with Employment Supports.
  • Demonstrated ability to work with mínimal supervision.
  • Advanced speaking and writing skills to communicate effectively, professionally, and courteously with the public and other agencies, over the telephone and in person.
  • NVCI, CPR/First Aid, ASIST and asset or willingness to obtain.
  • Flexibility in schedule to meet program and participant needs, including evening and weekends.
  • Strong written and verbal communications skills in English and French.
  • Ability to function in a demanding and stressful environment.
  • Demonstrated ability to work with mínimal supervision.
  • Current and satisfactory Criminal Record and Adult/ Child Abuse Registry Check.
  • Exceptional organization and time management skills to selfmanage and multitask.
  • Highly proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Database software.
  • Demonstrate the ability to deal with confidential matters.
  • Valid Manitoba Driver's License and reliable vehicle.
  • Complete WHMIS training and understand the safety precautions and emergency procedures of potential hazards.
  • Bilingual language an asset

KEY RESPONSIBILITIES

Participant Development

  • Assessment of individual functioning, identifying barriers to employment, rehabilitation goal setting, and individual selfevaluations are included in individual assessments at lead practice standard complete.
  • Facilitate career exploration and job search, assist with resume and cover letter development, interview preparation and practice, develop personal and employment related skills and attend to all aspects of preparing for, choosing, obtaining and keeping employment, education or training.
  • Individuals demonstrate increased participation in the community and ability to achieve employment.

Client Services

  • Advocacy on client's behalf will occur when necessary and permitted.
  • Clients will be encouraged, respected, and supported throughout the duration of their time.
  • Progress is consistently reviewed with participant, staff and management and adjustments made as necessary.
  • Support services are appropriate to client needs and appropriate referrals made as needed.
  • Crisis situations are accurately assessed, addressed, and documented in progress notes before the end of the day.
  • All support work done will follow all rules of confidentiality laid out by PHIA and will be documented in accordance with policy and procedures. Release of information to any parties must be agreed to by client.

Program Responsibilities

  • Participate in team meetings.
  • Maintain individual files, including continuous updates to Sara Riel Inc. database.
  • Maintain program statistics.
  • Investigate and complete incident reports when required.
  • Develop and facilitate workshops.
  • Confidentiality as per related legislation and policy.

Outreach And Community Awareness

  • Develop and maintain ongoing professional relationships with community resources.
  • Market program services in the community.
  • Develop partnerships and effective working relationships with employers.

Administrative/Other Duties

  • Provide all services in accordance with Sara Riel policies and procedures.
  • Work with Sara Riel Staff and counsellors to hold special events for individuals and staff.
  • Adhere to and maintain SPA statistics and employment expectations.
  • Represent self and agency in professional manner at all times.
  • Other duties as assigned.

Event Participation:

  • Participate in initiatives for Sara Riel functions/events at least once per year.
  • Support could include planning, development, coordination and general participation with events.
  • Company events may take place both during and outside regular working hours. Employees participating in an event outside of working hours will be permitted to flex their time.

Program Development

  • Bring forward recommendations/ideas for program improvement/changes for approval.
  • Development of procedures and guidelines is collaborative.
  • Feedback on draft procedures and guidelines is provided.
  • Relay information acquired in training to fellow staff members.
  • Outcomes and statistics are achieved yearly, adjustments made as needed.

ACCOUNTABILITIES

  • Crisis management intervention is provided in timely manner and reporte