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Social Services Case Manager

3 months ago


Winnipeg, Manitoba, Canada Manitoba Metis Federation Full time

Job Posting:

National Occupation Code: 42201

Position Type: Full-Time

Under the supervision of the Program Manager and Case Manager, the Case Worker plays a crucial role in delivering a wide range of effective and culturally sensitive rapid services to clients.

Key Responsibilities:

  • Collaborate with clients to develop a comprehensive goal plan that is regularly reviewed and adjusted based on Housing First principles;
  • Design and implement support strategies that align with the individual beliefs and aspirations of the client, integrating traditional Métis teachings with access to modern physical, emotional, and psychological services;
  • Provide customized services or case plans to each client across various housing-related domains;
  • Facilitate both individual and group activities, including personal counseling sessions and Sharing Circles;
  • Organize and engage in community social activities with clients;
  • Maintain detailed and accurate records of all client interactions, home visits, appointments, agency referrals, and document progress towards achieving set goals.

Required Skills and Qualifications:

  • A Bachelor of Social Work or a comparable combination of education and experience may be considered;
  • At least two years of experience in frontline Case Management;
  • Familiarity with community-based resources and the process of accessing them;
  • Understanding of issues related to addictions, attachment, mental health, and trauma and their effects on families;
  • Knowledge of Child and Family Services (CFS), Employment & Income Assistance (EIA), and other relevant systems;
  • Strong assessment capabilities and experience in conducting investigations, including gathering and analyzing information to implement suitable actions;
  • Proven experience in fostering a strong, respectful team-oriented approach to service delivery;
  • Background in working with not-for-profit organizations and Indigenous communities is advantageous;
  • Familiarity with Métis culture, MMF programs, and services is a significant asset;
  • Ability to travel, possess a valid Manitoba Driver's license, and have access to a reliable vehicle.