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Property Consultant

3 months ago

Kitchener, Ontario, Canada Domus Student Housing Inc Full time

Who Are we?:

The Domus Group of Companies is an industry leader providing innovative real estate investment and management solutions.

For over 17 years, the Domus team has specialized in multi-residential property management, student housing, development, condo management and asset stabilization.

We are a love-to-have-fun team that craves growth. We focus on giving a superior customer experience to our renters and investors alike.

What we offer:

  • Competitive salary
  • A predictable 106, Tuesday to Saturday or Monday to Friday schedule (dependant on time of year)
  • Health & wellness benefits program including dental & vision
  • Mental Health Employee Assistance Program
  • Tuition payback program for qualifying programs
  • A dynamic, supportive and cooperative work environmentwe have high goals and we want to have fun achieving them

The Position:

This position reports to the Director of Sales & Marketing.

What's a typical day?

  • Visiting sites to conduct tours with prospective renters, answer their questions, and provide next steps for reserving their unit
  • Creating profiles for new renters, collecting their deposits and connecting them with our admin team to complete their lease package
  • Posting ads on various platforms to bring in more prospective leads
  • Following up on past appointments to close the sale, offer alternative options, or collect feedback

As a member of our team, you will:

  • Maintain accurate client profiles
  • Keep CRM accurate and uptodate
  • Schedule & conduct tours with prospective renters inperson, onsite and virtually (current locations include Waterloo, Stratford, Guelph & London, ON)
  • Set up new tenant profiles and generate leases in our custom database
  • Coordinate deposit collection and communicating with the Lease Advisor team to facilitate proper lease completion and approval
  • Provide feedback to management on showings, buildings and units and complete regular mystery shop reports of various competitors
  • Work closely with the marketing department at HQ to post & maintain accurate advertisements on various sites including Kijiji, Facebook, Instagram, etc.
  • Write, review and edit content in eblasts, marketing material and social media platforms
  • Take photos & film for social media platforms
  • Using social media to engage community to promote listing
  • Assist with property inspections and other resident services tasks when needed
  • Receive and process rent, parking, and other various payments
  • Be part of the frontline team that greets customers when in the office
  • Assist with mass moveins for new projects and student buildings as needed, typically in April/May & August/September
  • Other duties as required

What Are We Looking for?:

  • Someone with a passion for people and an interest to learn sales
  • 35 years customer service experience, any hospitalityrelated experience an asset
  • Completion of a postsecondary education program an asset
  • Valid 'G' license and clean driving record
  • Proficiency in Microsoft Office suites, G Suite and an eagerness to work with processes and apps, like Mailchimp and Streak, to make communication streamlined and organized
  • Experience creating engaging content for social media platforms (Facebook, Instagram, LinkedIn, Pinterest, TikTok, Threads)
  • Strong listening skills
  • Excellent research, organizational and time management skills
  • The capacity to work independently and collaboratively
  • Ability to thrive in a fastpaced environment and be adaptable and flexible
  • Has a high level of emotional intelligence with the ability to connect with people in a positive and inspiring way
  • Sees change as an opportunity for growth
  • Looking to grow within an organization and take on more responsibilities and opportunities

HOW TO APPLY?:

To apply:
please fill out the form below

Please reach out to us if needed.