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Tenant Services Coordinator

3 months ago

Halifax, Nova Scotia, Canada BGIS Full time

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our team of over 6,500 globally, we focus on enabling innovation through the services we deliver, actively seeking new opportunities for our clients' businesses. We manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.

SUMMARY

The Tenant Services Coordinator supports BGIS clients by coordinating small-scale maintenance projects, workspace changes, design services, and office services. They handle tenant service project resolution, assembling scope and specifications, tendering, financial administration, and monitoring contractor performance.

KEY DUTIES & RESPONSIBILITIES

  • Receive, process, and validate service requests through various channels
  • Coordinate BGIS and subcontracted forces for required tenant services
  • Provide support to Facility Managers for small-scale projects
  • Review contract work and report discrepancies
  • Ensure proper interpretation of client work processes and policies
  • Other assigned duties

Knowledge & Skills

  • High school completion plus technical or business course
  • One to three years of job-related experience
  • Client management skills
  • Effective interpersonal and communication skills
  • Knowledge of project delivery and tendering processes
  • General knowledge of commercial building systems/construction
  • Organizational and documentation skills
  • Ability to work independently and interpret contracts
  • Proficiency with CAD considered an asset
  • Experience related to facility management and other sectors
  • Proficient with MS Office and email software

Licenses and/or Professional Accreditation

  • Valid driver's license if required

BGIS is an equal opportunity employer. If you need accommodation during the recruitment process, please contact us. We believe in diversity and inclusion as essential elements of our organizational success.