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Customer Service Representative

2 months ago

Halifax, Nova Scotia, Canada Killam Apartment REIT Full time

We are seeking a highly skilled and customer-focused Receptionist to join our Corporate Office in Halifax. This individual will play a key role in delivering quality customer service to existing tenants, prospective tenants, business partners, and staff.

Key Responsibilities:

  • Answering and directing incoming calls
  • Welcoming and assisting walk-in guests
  • Maintaining a clean and safe lobby area
  • Processing payments
  • Ordering and maintaining office supplies
  • Arranging for office equipment service
  • Maintaining the condition of meeting rooms
  • Preparing and distributing mail/courier packages
  • Maintaining electronic calendars and contact files
  • Assisting with other office duties as required

Requirements:

  • 2+ years of reception or professional customer service experience
  • Completion of an Administration diploma is preferred
  • Proven communication skills, both written and oral
  • Warm and welcoming demeanor
  • Strong attention to detail and multi-tasking abilities
  • Excellent computer skills with specific proficiency in Microsoft Excel, Outlook & Word
  • Flexibility with schedule to cover vacation time, etc.

What We Offer:

  • A competitive salary commensurate with skills and experience
  • An annual incentive program
  • A cost-shared health and dental plan
  • Paid volunteer days
  • An employee unit purchase plan
  • Employer-funded Employee and Family Assistance Program
  • Discounts at local businesses through our Perks Program

We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank you for your interest in our company and all qualified applicants will be considered; however, only those chosen for an interview will be contacted.