National Account Executive

1 week ago

BasSaintLaurent, Canada Brambles Group Full time
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model

**Job Description**:
Objectif du poste
- Le chargé de compte national est responsable de la direction et de la gestion du développement des relations stratégiques au sein de nos 30 principaux clients de détail nationaux. Responsable de la croissance d'un portefeuille de flux de palettes entrantes par an, protégeant jusqu'à de revenus annualisés indirects. Le facilitateur de la valeur de premier plan grâce à des solutions de planification d'entreprise collaboratives pour influencer les principaux leaders de la vente au détail de niveau C.
- Portée
- Responsable des ventes au détail, de l'expérience client et de la planification commerciale collaborative stratégique, qui conduisent à des solutions à valeur ajoutée, à la protection des actifs et à la défense des intérêts auprès de nos principaux partenaires de vente au détail.
- Principales responsabilités
- Développer, aligner et exécuter des stratégies pluriannuelles afin d'augmenter les revenus et les profits bruts au moyen de la planification commerciale collaborative.
- Élaborer des ententes contractuelles et des modalités commerciales stratégiques.
- Établir proactivement des relations avec les clients en tirant parti des stratégies de canal complètes.
- Utiliser l'information acquise pour proposer des idées innovatrices ayant une incidence sur la création de valeur.
- Développer proactivement une compréhension approfondie de l'entreprise et des besoins du client. Réaliser des examens commerciaux avec les leaders stratégiques et veiller à ce que les partenaires de soutien à l'interne passent en revue les IRC de l'établissement avec le client.
- Trouver les occasions d'optimisation et de nouvelles solutions commerciales fondées sur les priorités du client.
- Se positionner comme un leader visionnaire et un conseiller de confiance pour les décideurs-cadres.
- Responsable de gérer un ensemble de portefeuilles. Atteindre les objectifs de vente en passant en revue les prévisions, en évaluant et en mitigeant les risques et en veillant à l'exactitude des données dans les systèmes de gestion des relations avec la clientèle.
- Chercher activement à obtenir la rétroaction des clients sur les façons de trouver et de comprendre les facteurs de satisfaction et d'insatisfaction. Contribuer à la création de stratégies à long terme visant à maintenir des niveaux élevés de satisfaction chez la clientèle.
- Démontrer une grande connaissance de l'industrie, des tendances actuelles et des dynamiques du marché ainsi que du paysage concurrentiel.
- Être un ambassadeur des valeurs principales de développement durable de CHEP Canada en lien avec les questions d'environnement, sociales et de gouvernance (ESG).
- Agir à titre d'expert technique au sujet des processus commerciaux visant à soutenir la croissance organisationnelle.
- Collaborer avec les partenaires détaillants pour créer des synergies tout au long de la chaîne d'approvisionnement afin de favoriser une croissance du système dans son ensemble.
- Effectuer d'autres tâches assignées au besoin.

Indices de mesure
- Volumes/Revenus/Rentabilité
- Taux de recommandation net
- Canal de vente/IRC de croissance/Création de valeur

Autorité/prise de décision
- Volumes/Revenus/Rentabilité
- Taux de recommandation net
- Canal de vente/IRC de croissance/Création de valeur

Principaux contacts

Internes

Directeurs de toutes les fonctions

Gestionnaires de toutes les fonctions

Externes

Cadres et directeurs en logistique, en exploitation, en service à la clientèle, en vente et en marketing

**Qualifications**:
Au minimum un baccalauréat

5 à 7 ans d'expérience en ventes et en gestion de compte

Qualifications essentielles

Bilingue (Français)

Expérience
- 5 ans ou plus d'expérience en vente
- Capacité éprouvée à vendre dans des environnements stratégiques complexes
- Capacité à travailler dans des structures internes en matrice interfonctionnelles

Compétences et connaissances
- Capacité à travailler dans des modèles, systèmes et procédures commerciau

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