Supervisor Admissions
1 week ago
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Registrar's Office is seeking a
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regular, full-time (1.0
FTE
) Supervisor Admissions. This position is responsible to ensure the smooth day to day operations of the Admissions department and for the supervision of the Admissions staff. The incumbent is provides planning and coordinating of departmental activities, projects, admissions cycle events, and undertakes a high volume of administrative duties. This position may be responsible for a small admissions portfolio, and provides back-up to Admissions Officers during absences. This position is Accountable and responsible for all duties of the BANNER Module specialist; including training and troubleshooting of BANNER Xtender, and ensures the confidentiality and integrity of all admissions information, clients and processes.
Duties & Responsibilities
DUTIES
***
AND
***
RESPONSIBILITIES:
- Supervises, leads and coaches the admissions staff including selection, training, and conducting performance appraisals. Assigns and monitors staff work distribution, schedules staff vacations, establishes priorities and resolves staff conflict/problems. Maintains the online attendance, appropriate records and documentation for all staff members. Ensures that staff are trained and knowledgeable in BCIT and Admissions Policies and Procedures and are apprised of all updated information, processes, new programs and technology.
- Responsible for overseeing program processing of fulltime and parttime technologies, vocational foundation, and degree programs. This includes applicant/student advising, selection of applicants into programs, mapping individual student programs, Liberal Education courses and credit evaluation, assisting students with program modifications throughout their period of study, graduation audit, and maintaining ongoing correspondence with applicants/ students.
- Gathers, analyzes, interprets data, and develops detailed reports on program enrolments, identifies programs having difficulty filling, recommends recruitment initiatives or other action.
- Establishes, develops, communicates and maintains operational and procedural guidelines relating to the operation of the department and participates in training initiatives to ensure Institute standards are maintained.
- Analyzes operational needs and prepares reports and recommendations on staffing, scheduling facilities and equipment matters. Works with and monitors the Admissions department budget.
- Analyzes the processes used in the everyday operation, identifies problems that impact operations of the department and recommends and implements solutions that will minimize operating costs and improve quality. Makes recommendations for modifications to existing policies and/or development of new policies.
- Develops and updates staff procedure and training manuals.
- Provides training and troubleshooting of Banner Xtender to Registrars' Office clients and admissions staff.
- Troubleshoots difficult and hostile situations as encountered by Admissions staff members. Deals with irate applicants and parents and ensures that the FOIPOP policy is adhered to and is followed by all staff members.
- Develops, researches and maintains the online prerequisite and equivalency guide, International academic equivalency and standard library. Updates, maintains and ensures all information sent out from Admissions is accurate and uptodate as well as relevant Admissions information submitted for viewing on the WEB.
- Coordinates and organizes all activities, projects and admissions cycle events. Monitors and ensures the admissions telephone and voice mail is accurate and up to date.
- Using both Microsoft Word , reviews, prepares, composes and updates all Admissions internal and external letters templates and other miscellaneous correspondence.
- Liaises with Systems Coordinator, centralized computing service and Banner Support services to ensure consistent and reliable functioning of the automated student information system, monitors data input to ensure accurateness and completeness of same.
- Acts as the Banner Module Specialist (BMS) for the Admissions department; develops systems and operational procedures, troubleshoots, provides training to system users, analyzes reporting needs, coordinates data requirements, monitors data input, ensures accurateness and completeness.
- Reviews new releases of BANNER or BANNER products to assess impact on modules.
- Train staff on and provide testing support during BANNER module upgrades modules
- Provides advice, guidance and leadership to staff, students, faculty and external bodies regarding admissions requirements, individual program requirements, admissions status, equivalencies and program status.
- Attends operational stakeholder meetings for the creation of new programs to ensure adherence to admissions practices and procedures.
- Provides technical and administrative advice to senior administrative staff on a wide ran
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