Facilities Administrator

1 week ago


Richmond Hill, Ontario, Canada opentext Full time

OPENTEXT - THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity
As a key member of the team, your primary focus is to ensure the office operates effectively and

efficiently. You thrive in a busy environment where the emphasis is on the delivery of superior

service levels to our internal stakeholders and guests.

As a first point of contact, you are an ambassador of our brand and take pride in providing the

optimal customer experience. This requires organization, creativity, active listening, and a superior

level of professionalism.

You can work on your own initiative, take responsibility, and represent the OpenText Facilities Team.

You have a general problem-solving ability and a 'can do' approach with flexibility to provide

consistent service in a continually changing environment.

You Are Great At

  • Ability to thrive in a busy executive office environment
  • Acting as one of the first points of contact for staff and guests (inclusive of property management, vendors, and building security)
  • Partner with key stakeholders within the office, such as Executive Leaders, Executive Assistants, IT, etc) to align and support business objectives
  • Maintain the professional appearance and general organization of the office
  • Proactively initiates process improvement initiatives
  • Perform an extensive array of administrative tasks, including managing meeting room calendars, shipping and receiving, maintaining office supply inventory, ordering office supplies, updating operating manuals, etc.
  • Conference and meeting support, (to include Executive and highlevel meetings) and set up, including catering and/or room preparation, and assist with events as required
  • Partner with your colleague and support oversight of the amenities program (Micro Market)
  • Partner with the Security team to ensure office systems are working as expected
  • Oversee the floor plan software (Centerstone) and prepare monthly occupancy status reports to the Manager to identify gaps
  • Partner with your colleague to plan, and coordinate new hire seating assignments and internal staff moves
  • Inspect the office daily to identify general corrective maintenance, report deficiencies, and recommend areas for improvement to management
  • Partner with your colleague to input tickets to the Landlord system for maintenance items of their responsibility
  • Oversee vendors and get signoff confirming work is completed to expectations
  • Oversee, plan, and coordinate cleaning in the office, including Day porter services
  • Partner with your colleague to support the First Aid & Fire Warden program
  • Active participant in Fire Drills and is a Head Fire Warden
  • Participates in the Health & Safety Committee
  • Follow OpenText policies, such as mandatory training, procure to pay
  • Create career development goals, to include continual education/training
  • Provide Reception coverage
  • Assists with special projects and other duties as assigned by Management

What It Takes:

  • 4+ years of administrative support or front desk experience
  • A completed course in facilities management would be an advantage
  • University degree/college/certificate or equivalent work experience
  • Highly proficient in MS Office Suite (Word, Excel, Outlook)
  • Possesses excellent verbal/written communication and interpersonal skills
  • Ability to interface and communicate with all levels of the organization, strong customer service focus
  • Provide a positive experience to our customers, clients, and employees alike
  • Demonstrated ability to work collaboratively as part of a team
  • Must demonstrate a desire to embrace learning and take initiative
  • Excellent organizational skills and attention to detail
  • Ability to be discreet and handle confidential, sensitive information
  • Prolonged periods of standing and walking throughout the facility
  • Flexibility to work overtime, as needed


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