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guest service representative

3 months ago

Ottawa, Ontario, Canada Omniscient Wellness Centre Inc. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 yearsWork setting
  • SpaTasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Provide directory assistance
  • Relay service to persons with disabilities
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasksComputer and technology knowledge
  • Electronic scheduler
  • IBM Lotus
  • MS Office
  • Database software
  • Presentation software
  • Electronic mail
  • MS Access
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS WindowsSecurity and safety
  • Basic security clearance
  • Criminal record checkTransportation/travel information
  • Own transportation
  • Willing to travel
  • Willing to travel regularly
  • Public transportation is availableWork conditions and physical capabilities
  • Fast-paced environment
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walkingPersonal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity