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Pt Operations Management Spec

3 months ago

Hamilton, Ontario, Canada UNITED PARCEL SERVICE Full time
**Primary Job Posting Location**:
Hamilton, Ontario Canada

**Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options**
**disponibles en haut à droite de cette page.**

**Description du poste**

**Résumé des fonctions**
Le titulaire du poste travaille dans le centre de traitement de colis afin d'offrir des services aux clients et de coordonner les activités administratives du centre. Le titulaire du poste peut être responsable de la formation et du perfectionnement des employés de soutien administratif du centre et de la gestion du travail d'autres employés.

**Responsabilités**:

- Fournit un service client exceptionnel aux clients sans rendez-vous et aux demandes téléphoniques.
- S'approprie les besoins en expédition du client et propose des solutions viables.
- Prend des mesures pour connaître toutes les offres de produits et de services, les solutions de rechange et les tendances de l'industrie.
- Utilise tous les équipements, les logiciels et les appareils et forme les autres employés sur leur utilisation.
- Maintient un environnement de travail propre, organisé et sécuritaire.

**Compétences requises**:

- Diplôme d'études secondaires, formation générale ou équivalent international
- Solides compétences en informatique, notamment avec les logiciels de la suite Microsoft Office et de la suite Adobe
- Fortes aptitudes à communiquer, tant à l'oral qu'à l'écrit
- Capacité de soulever une charge supérieure à 18 kg (40 lb)
- Être disponible pour travailler selon un horaire flexible et travailler jusqu'à 5 jours par semaine

UPS Canada est un employeur inclusif et qui adhère au principe d'égalité d'accès à l'emploi. Veuillez aviser un représentant des ressources humaines si une mesure d'adaptation du lieu de travail est requise. Merci de l'intérêt que vous portez à UPS Canada.