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Academic Support Coordinator and International

3 months ago

Ottawa, Ontario, Canada Lambton College Full time

Company Biography:


Located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa First Nations, for over 50 years, Lambton College has been a ground-breaking institution.

Lambton College is a national leader in applied research, teaching methodologies, experiential learning opportunities and future-facing educational innovations.

With 13,000+ students from 20 countries around the world, two main campuses in Sarnia, Ontario, and a growing roster of more than 90 diploma, certificate and degree programs, Lambton College offers students flexible learning options with a broad range of programs and courses that incorporate elements of classroom, mobile, hybrid and accelerated educational alternatives.


Lambton College currently ranks third overall in Canada, and second overall in Ontario for Research in addition to maintaining a ranking within the top 4 Colleges for Research in Canada for seven straight years.

At Lambton College, we're proud of where we have been, but more importantly, where we are going, together.

With Caring and Vitality as two of our core values at Lambton College, you know you'll be joining a team of passionate and fun colleagues.


Specific Accountabilities:

Academic Planning/Operational

  • Responsible for planning, staffing, and resourcing all academic programs and courses delivered at the Ottawa Campus.
  • Prepare a schedule plan for all Communications courses in the college for three academic terms
  • Provide input for the creation, maintenance and updating of timetables for the Campus, utilizing knowledge of program/course delivery enrollment data.
  • Provides to the Registrar's Office information and requirements for program delivery and jointly resolves any problems that arise.
  • Create, modify, and store all program and department documentation for the Campus (i.e. program maps, curriculum change, program builds, program approvals, and faculty/staff HR files).
Faculty Recruitment

  • Assist with the recruitment of faculty and support staff, their onboarding, and providing ongoing support
  • Prepare all hiring forms, including faculty classification for OTRFT staff
  • Assists faculty with any issues arising with Human Resources and the HRIS system
Student Services

  • Service the academic needs of international students during peak times. This may include course registrations, graduation audits, withdrawals, transfer credits, course substitutions, degree pathway assistance and other academic counselling requirements brought forward by the Director or specific students.
  • Investigate fees owed by international students and the necessary follow up to ensure these debts are paid.
  • Direct new and returning student's registration process for international students to ensure they have a smooth experience.
  • Monitor student services requests via the JIRA system
  • Ensure all processes are completed and accurate information is submitted in the required format by the dates indicated on the dates and deadlines documents
  • Provides additional assistant to the Campus Director or Registration Office as required

About the Position:


This is a full-time support staff Bargaining Unit position reporting to the Senior Dean, International Education & School of Information Technology working 35 hours per week at an hourly rate of $36.19.

This position will require working on-site full time at the Lambton Ottawa Center for Graduate Studies through the week.

This newly established satellite campus will service international students in graduate certificate programs at Lambton Ottawa located on the Saint Paul University campus.


Qualifications:

  • At minimum a 3 year University degree in arts, business or computer studies is required
  • At minimum 3 years experience in a midlevel administrative office environment is required
  • Advanced ability to use MS Office programs (Word, Excel, PowerPoint, Teams)
  • Familiarity with organizational and information management systems (i.e. Ellucian, JIRA, HRIS)
  • Experience working with collective agreements is an asset
  • Certificate in Education and or Training & Development is an asset
  • RSIA Designation is an asset
  • Previous experience working with international students is an asset

Closing Statement:

Lambton College is committed to an inclusive, barrier-free selection process.

If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process.

Information received relating to accommodation needs of applicants will be addressed confidentially.

Employee Perks:


Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.


Investing in our People:

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transf