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Academic Program Management Supervisor
2 months ago
At the University of Ottawa, we are seeking a highly skilled and experienced Associate Supervisor to join our Academic Program Management team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our academic programs.
Key Responsibilities:- Supervise and coordinate all activities related to academic operations, ensuring that our Faculty Support Service runs efficiently.
- Develop and implement strategies to tailor processes and activities to meet the needs of students and professors.
- Ensure that frontline services are delivered effectively, providing a top-quality experience for our clients.
- Apply university regulations and disseminate academic information to professors and support staff.
- Undergraduate degree in a related field or equivalent combination of education and experience.
- Five years of relevant experience in a similar position.
- Three years of supervisory experience.
- In-depth knowledge of academic programs at the secondary school, college, and undergraduate levels.
- Experience in managing projects and priorities, analyzing academic records, and interpreting university regulations.
- Strong organizational skills, ability to work well under pressure, and excellent communication skills.
- Bilingualism (French and English) - spoken and written.
- Planning: Organize and prioritize tasks to achieve objectives.
- Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results.
- Client Service Orientation: Provide excellent service to internal and external clients.
- Teamwork and Cooperation: Collaborate with team members to achieve common goals.
The University of Ottawa is committed to diversity and inclusion in the workplace. We foster a culture of respect, teamwork, and inclusion, where collaboration, innovation, and creativity drive our pursuit of research and teaching excellence.
