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Urgent Search Receptionist
2 weeks ago
The Receptionist role is responsible to manage the reception desk and complete a variety of administrative tasks as required for the Client Support Services team.
We are looking for a special, passionate administrative professional who can effectively manage their workflow around competing priorities without sacrificing service quality, and deliver consistent, high end results on schedule.
The successful candidate will be detail driven, highly organized, and will be passionate about providing exceptional client service at all levels.
WHAT YOU'LL DO
- Answering all incoming calls, creating a warm, welcoming, and positive experience for all clients and guests visiting the office
- Collection of incoming mail and coordination of outgoing mail, including inputting Purolator and calling in courier mail
- Scanning of documents throughout the office
- General administration duties including keeping prep kitchen facilities clean and tidy, completing requests for catering and boardroom bookings for events/meetings, etc.
- All other duties or special projects as assigned.
- Creating and updating the following in a timely and accurate manner as directed:
- EPIC Entry for New Business/Prospects including schedule creation and custom form entry
- Policy Document checking including new business and renewals
- Processing Pink Cards
- Record Books
- Updating and maintaining client schedules in EPIC
- Processing Pink Cards
- Additional Accounts Receivable Duties may be assigned.
WHAT WE REQUIRE
- 12 years' experience in a receptionist/administrative role
- Completion of a High School Diploma is required
- College education in an office administration or related program an asset
- Effective listening skills
- Professional and friendly demeanour
- Effective verbal and written communications skills
- High level of accuracy and attention to detail required
- Positive and selfmotivated
- Ability to multitask in a fastpaced environment
- High level of proficiency with Microsoft Office
- Excellent organization, planning and prioritizing skills
- Ability to meet deadlines and communicate the status of assignments.
We commit ourselves to a culture that motivates and recognizes high performance through professional development opportunities which include progressive responsibilities, recognition for effort and rewards based on results.
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