![Element Fleet Management](https://media.trabajo.org/img/noimg.jpg)
Deskside Support Intern
2 weeks ago
Element employees make a difference in the lives of others every day.
We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience.
This takes hard work and innovation, and we need more like-minded people on our team.What We Need
We are looking for a Deskside Support Intern to join Element Fleet Management.
As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a differenceAre You:
- Looking for an internship position and handson experience in the field of Information Technology?
- Selfmotivated with the ability to prioritize work/specific incidents?
- Able to work with mínimal to moderate supervision?
Duration
- approximately end of May 2024- end of Aug. 2024
A Day in the Life- Help to/shadow instillations of operating systems and software- Collaborate with team members to resolve complex technical issues- All on-site "hands and feet" activities (Completes routine user moves and adds, conference room and digital signage support, hardware support)- Help to troubleshoot devices; utilize IT tools for remote management of desktops and laptops, track inventory, push upgrades- Maintain and update inventories of IT assets as needed- Provide user friendly, on-hand support to the users in multiple locations- Inform customers on the status of their requests and ensure customer satisfaction- Help to document and maintain procedures according to departmental standards- Work collaboratively with internal and external groups to improve overall customer service and support- Other duties may be assigned
Requirements:
- Currently pursuing a degree in Computer Science, Information Technology, or related field; or have recently completed degree
- Basic knowledge of computer hardware, software, and networking concepts.
LI- KT1
What's in it for You
- A culture of innovation, empowerment, decisionmaking, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid timeoff programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Pay transparency Nondiscrimination
- Know Your Rights: Workplace discrimination is illegal
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