Deskside Support Specialist

2 weeks ago


Mississauga, Ontario, Canada Compugen Inc Full time

Job Title

  • Deskside Support Specialist
  • Onsite

Vacancy No

  • VN508

Work Location

  • Mississauga, ON

Job Details

  • At Compugen, our vision is to 'œsimplify the business of technology, together'
- by focusing on business objectives and outcomes, aligning the most relevant and effective IT solutions to meet those requirements and providing extraordinary ongoing support capabilities.
  • Every day, over 1500 dedicated employees across Canada focus on providing extraordinary customer service and support experiences to private and public sector organizations. Since 1981, the Compugen team has developed a strong reputation with marketleading vendors and customers, for creating, implementing and supporting creative IT solutions that delight thousands of customers.
  • We welcome the best and the brightest. If you love the thrill of solving complex problems.
  • The Deskside Support Specialist plays a key role to our organization's success.
  • Utilizing your technical skills you will:
  • Deploy desktops and peripherals following deployment documentation and checklists
  • Perform complex hardware and/or software upgrades to existing equipment
  • Perform network connections for desktops and printers
  • Perform troubleshooting to determine and resolve the root cause of most hardware or software malfunctions at the deskside level
  • Perform complex moves, adds, changes of computer equipment
  • Follow documentation and direction as required on projects
  • Provide proper and prompt updates on projects and documentation assigned on daily basis
  • Provide Mobility support (iPhones, iPads, Android Tablets etc.)
  • Provide onsite and remote support.
  • What we need:
  • A college or University education within Electronics or Computer Science
  • An A+ Certification and MCP
  • Two years of experience with desktop deployments, network troubleshooting and upgrades
  • Effective written and verbal communication skills
  • Exceptional customer service skills both in person and over the phone
  • A valid driver's license and reliable vehicle
  • Ability to lift a minimum of 40 lbs. regularly
  • Ability to effectively prioritize and execute tasks in a highpressure environment
  • Availability for regular work assignments in the evening and on weekends
  • Willingness to travel
  • Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.


  • Mississauga, Ontario, Canada Gate Gourmet Full time

    We're looking for motivated, engaged people to help make everyone's journeys better.Main Duties and Responsibilities: Supporting and maintaining all deskside technologies:Second line troubleshooting of IT incidents raised by colleagues through our Global Service Desk; Prioritizing workload and managing stakeholder expectations; Managing and documenting daily...

  • Deskside Support

    2 weeks ago


    Mississauga, Ontario, Canada Compugen Inc Full time

    Job Title Deskside SupportVacancy No VN5626Work Location Mississauga, ONJob DetailsAbout CompugenCompugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff...


  • Mississauga, Ontario, Canada Compugen Inc Full time

    Job Title Deskside Support AnalystVacancy No VN6216Work Location Mississauga, ONJob DetailsAbout CompugenCompugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our...


  • Mississauga, Ontario, Canada Element Fleet Management Full time

    Get started on an exciting career at Element_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.What We NeedWe...

  • Deskside Technician

    2 weeks ago


    Mississauga, Ontario, Canada Coreio Inc Full time

    Coreio is looking for a Deskside Technician to join our GTA team for a 1-month contract to start (with potential for extension). The individual will be required to be onsite daily. We are looking for individuals who can interact, collaborate and address end users/clients with the highest standard of professionalism/customer service.Key Accountabilities:...


  • Mississauga, Ontario, Canada Insight Enterprises, Inc. Full time

    Requisition Number:92005**About the CompanyInsight Enterprise Inc is a technology Solutions Provider serving local, national, and global clients in 190 countries. Insight's success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger,...

  • Support Specialist

    2 weeks ago


    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Support SpecialistLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:We are looking for a Support Specialist to join our team in Mississauga. The Support Specialist will be responsible for providing technical assistance to our customers and internal teams. The successful candidate will be able to troubleshoot and resolve customer...


  • Mississauga, Ontario, Canada HCL Technologies Full time

    JOB PURPOSE:The primary duty of the OSS is to provide technical expertise & support in facilitating the smooth running of the IT service technology platforms.Key Responsibilities and Accountabilities Provide support for any IT related issue as directed by management. Perform daily checks on DC equipment and report them to the management. Provide weekly...


  • Mississauga, Ontario, Canada Pomeroy Full time

    This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas...


  • Mississauga, Ontario, Canada Tip Trailer Services Full time

    Location: 1880 Britannia Road East, Mississauga ON L5B 0G3Reports to: People Support ManagerJob Status: Full timeShifts Available: Monday - Friday - In the officeTake your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe Our trailer leasing, rental, maintenance, and repair services, keep transportation and...


  • Mississauga, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Technical Support Specialist to join our team in Mississauga.The Technical Support Specialist will be responsible for providing technical assistance to customers and internal teams. This includes troubleshooting hardware and software issues, responding to customer inquiries, and providing technical advice.The ideal...


  • Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Desktop Support Specialist Orlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286 Friday, May 24, About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in...


  • Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Desktop Support Specialist Orlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286 Friday, May 24, About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in...


  • Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Desktop Support SpecialistOrlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286Friday, May 24, 2024About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in...


  • Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Desktop Support SpecialistOrlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286Friday, May 24, 2024About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in...


  • Mississauga, Ontario, Canada Home and Community Care Support Services Full time

    _CARE AND BE CARED FOR - THIS IS YOUR HOME_Do you have Quality and Risk Management experience and enjoy the challenge of supporting organizational quality, safety and risk management? Do you have strong analytical and problem solving skills with a spirit of continuous improvement? Are you passionate about exceptional health care and driven by a desire to...


  • Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Friday, May 24, 2024 A bout us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San...


  • Mississauga, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Desktop Support Specialist to join our team in Mississauga. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software.The Desktop Support Specialist will be expected to: Install, modify, and repair computer hardware and software Diagnose...


  • Mississauga, Ontario, Canada FirstService Residential Full time

    Operations Support SpecialistFirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our...


  • Mississauga, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Technical Virtual Support Specialist to join our team in Mississauga.The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing technical advice. The Technical Virtual Support Specialist will also be responsible for responding to customer...