IT Analyst

2 weeks ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy We have been honored with recognitions such as Waterstone Canada's Most Admired Corporate Cultures , the 2022 Report on Business Women Lead Here , Report on Business for Canada's Top Growing Companies and TSX30 as one of the best performing companies on the TSX . We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work . We're on the lookout for the best and brightest to join our team

Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada's leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

goeasy is seeking an IT Analyst to work in our Mississauga Support Centre. As the successful applicant, you will report directly to the Manager, End User Technology working in a department in which roles and personnel will evolve as customer needs and technologies change. You will carry out tasks and responsibilities in a supportive and collaborative manner with other members of the IT Services department to provide exceptional customer service to clients as well as the corporate office.

What will you be doing?

Responsible for all Audio Video technologies across multiple goeasy offices. Support of Microsoft Teams Rooms, Surface Hubs and Yealink hardware. Understanding of Audio Video technologies such as camera functionality, mixers, microphones, speakers. Diagnose and support audio video issues, controllers, AV over IP. Comfortable being in front of a crowd and supporting senior leadership with events and live broadcasts. Respond to Deskside Support () problem tickets that have been escalated by the Service Desk agents or other areas (emails, MS Teams chats, etc.). Diagnose, analyze, and resolve problems and issues of small to medium complexities for desktop/laptop systems, mobiles, printers, meeting room technology by referencing existing documentation or knowledge gained from previous work experience. Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Provide advice and guidance to end users with all technical inquiries. Install and support applications/software on desktops/laptop, tablets, and mobiles onsite/remotely. Configure, deploy, maintain, and support desktop/laptops, printers, mobile devices, tablets, office meeting room equipment onsite/remotely. Create and maintain knowledge articles for new and existing known errors to educate team members. May provide remote or on-site implementation support with hardware and/or software installation.

What experience do you have?

Experience with various audio video technologies, Crestron, Yealink, Surface Hubs, Microsoft Teams. Knowledge of microphone setup, loudspeaker setup, mixers. Experience with Windows 10, Active Directory, MS Office 365, MS SharePoint, imaging systems, updating tickets within a ticketing system (FreshWorks or others), Android, and iOS devices is a must. Knowledge of SCCM is an asset. 2-3 years work technical support experience in a medium (100 – 500+ staff) to a large ,000+ staff) professional organization. Having knowledge of Mac OS is an asset. Post-secondary or industry equivalent technical training, or equivalent combination of education and experience. Ability to work in our head office in Mississauga, ON with some travel to other offices and out of province.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

  • Business System Analyst

    2 weeks ago

    Mississauga, Ontario, Canada Atlantis IT Group Full time

    Role name:Business Analyst Role Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs. Analyzing various source of data and compare with target data. Able to convey the right message.Competencies:Digita

  • Business System Analyst

    2 weeks ago

    Mississauga, Ontario, Canada Atlantis IT Group Full time

    Role name: Business AnalystRole Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs. Analyzing various source of data and compare with target data. Able to convey the right message.Competencies:Digital : BigData and Hadoop Ecosystems,Digital : Google Data...

  • systems analyst

    2 weeks ago

    Mississauga, Ontario, Canada Megamind IT Solutions Limited Full time

    Education: Bachelor's degreeExperience: 1 year to less than 2 yearsWork settingWilling to relocateTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security risks to data,...

  • Information Technology

    2 weeks ago

    Mississauga, Ontario, Canada Pronext IT Solutions Inc Full time

    Education: Bachelor's degree Experience: 2 years to less than 3 years- or equivalent experienceWork setting: Consulting firmTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties...

  • information systems business analyst

    2 weeks ago

    Mississauga, Ontario, Canada Global IT Solutions Full time

    Education: Expérience: EducationBachelor's degreeWork settingInformation technologyTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryDevelop policies, procedures and contingency plans to minimize the...

  • information systems business analyst

    2 weeks ago

    Mississauga, Ontario, Canada Global IT Solutions Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsWork settingInformation technologyTasksConfer with clients to identify requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryDevelop policies, procedures and contingency plans to...

  • Technical Support Analyst

    2 weeks ago

    Mississauga, Ontario, Canada Synergy IT Solutions Inc Full time

    Synergy IT Solutions looking for enthusiastic individuals to join its growing team, who has past experience of supporting Hybrid Infrastructures with minimum 5 years experience. Knowledge and deep understanding of Active Directory, Windows Servers, Azure AD. Familiar with core network and virtualization concepts. Azure, AWS, Cloud technologies. Experience...

  • Database Analyst

    2 weeks ago

    Mississauga, Ontario, Canada GN IT & Management Solutions Inc. Full time

    Education: Bachelor's degree Experience: 1 year to less than 2 yearsTasks: Collect and document user's requirements Design and develop database Design, construct, modify, implement and test data models and database management systems Operate database management systems to analyze dataComputer and technology knowledge: Internet Database software Data analysis...

  • User Support Technician

    2 weeks ago

    Mississauga, Ontario, Canada Megamind IT Solutions Limited Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 yearsTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research...

  • User Support Technician

    2 weeks ago

    Mississauga, Ontario, Canada Megamind IT Solutions Limited Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 yearsTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to...

  • IT (Information Technology) Business Analyst

    2 weeks ago

    Mississauga, Ontario, Canada BYTEMINDS IT SERVICES INC. Full time

    Education: Bachelor's degree Experience: 7 months to less than 1 yearTasks: Confer with clients to identify and document requirements Design, develop and implement information systems business solutions Provide advice on information systems strategy, policy, management and service delivery Act as liaison within organization between staff and management...

  • Business System Analyst

    3 weeks ago

    Mississauga, Canada Atlantis IT Group Full time

    Role name: Business Analyst Role Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey the right message. Competencies: Digita

  • Business Analyst

    4 weeks ago

    Mississauga, Canada Atlantis IT group Full time

    **Role name: Business Analyst** **Mississauga, Ontario - Hybrid** **Experience (Years): 8-10** **Long Term contract** **Role Description**: Managing Business Analyst role, Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey...

  • Business System Analyst

    3 weeks ago

    Mississauga, Canada Atlantis IT Group Full time

    Role name: Business AnalystRole Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey the right message.Competencies: Digital : BigData and Hadoop Ecosystems, Digital : Google Data...

  • Business System Analyst

    3 weeks ago

    Mississauga, Canada Atlantis IT Group Full time

    Role name: Business AnalystRole Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey the right message.Competencies: Digital : BigData and Hadoop Ecosystems, Digital : Google Data...

  • Business System Analyst

    3 weeks ago

    Mississauga, Canada Atlantis IT Group Full time

    Role name: Business Analyst Role Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey the right message. Competencies: Digital : BigData and Hadoop Ecosystems, Digital : Google Data...

  • Production Support Analyst @mississauga, On

    4 weeks ago

    Mississauga, Canada Atlantis IT group Full time

    **Role: Sr Production Support Analyst** **Location: Mississauga, ON** **Duration: Long-term** **"Skills and Responsibilities**: Support Analyst with CMOD exposure PMLC/SDLC knowledge is an asset Skill Requirements (10+ years' experience): Expertise / experience in Linux scripting language (Nice to have), Core Java development. Good Application Support...

  • Data Analyst @ Mississauga, On

    4 weeks ago

    Mississauga, Canada Atlantis IT group Full time

    **Role: Data Analyst** **Location: Mississauga, ON -Canada** **Duration: Long Term** Role Description: Managing Data Analyst role, Compare data and match against the requirement. Analyzing various source of data and compare with target data. Responsible & accountable for doing requirement gathering and creation of high level and detailed technical...

  • Business System Analyst

    3 weeks ago

    Mississauga, ON, Canada Atlantis IT Group Full time

    Role name: Business AnalystRole Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey the right message.Competencies: Digital : BigData and Hadoop Ecosystems, Digital : Google Data...

  • Business System Analyst

    3 weeks ago

    Mississauga, ON, Canada Atlantis IT Group Full time

    Role name: Business AnalystRole Description: Managing Business Analyst role ,Responsible & accountable for doing requirement gathering and creation of high level and detailed Docs.. Analyzing various source of data and compare with target data. Able to convey the right message.Competencies: Digital : BigData and Hadoop Ecosystems, Digital : Google Data...

  • Help Desk Analyst

    4 weeks ago

    Mississauga, Canada CollaBrain IT Solutions Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...

  • Quality Analyst(Etl or Big Data Testing) @

    2 weeks ago

    Mississauga, Canada Atlantis IT group Full time

    **Role - Quality Analyst(ETL\Big Data Testing)** **Location Mississauga, Ontario** **Duration Long-term** Role Description: - Design, develop, automate, monitor, and maintain data quality assurance processes that transfer data to and from internal and external locations. - Design, develop and implement comprehensive QA test plans and test cases, tools...

  • Information Technology

    3 weeks ago

    Mississauga, Canada Pronext IT Solutions Inc Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...

  • HCM and Payroll Functional Analyst

    7 days ago

    Mississauga, Canada Flexstaf IT Full time

    POSITION SUMMARY We are looking for a highly motivated and experienced Sr. HCM & Payroll Functional Analyst. KEY RESPONSIBILITIES: Works closely with the business process leads and end users to understand project and enhancement requirements, Works with other functional team members, as well as with the development team in design, build, and implementation...

  • HCM and Payroll Functional Analyst

    1 day ago

    Mississauga, Canada Flexstaf IT Full time

    POSITION SUMMARY We are looking for a highly motivated and experienced Sr. HCM & Payroll Functional Analyst. KEY RESPONSIBILITIES: Works closely with the business process leads and end users to understand project and enhancement requirements, Works with other functional team members, as well as with the development team in design, build, and implementation...

  • Marketing Analyst and Branding Specialist

    2 months ago

    Mississauga, Canada Synergy IT Solutions Inc. Full time

    Synergy IT is a dynamic IT solutions provider committed to empowering businesses with cutting-edge technology. We specialize in customized solutions tailored to our clients' needs, fostering a culture of collaboration and innovation. Join us in shaping the future of IT solutions delivery. Synergy IT is seeking a versatile Marketing Analyst & Branding...

  • Systems Technical Support Analyst

    3 weeks ago

    Mississauga, Canada Synergy IT Solutions Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 35 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Willing to relocate - Consulting firm - Server farm **Tasks**: - Communicate electronically and in person with computer users experiencing...

  • systems technical support analyst

    4 weeks ago

    Mississauga, Canada Synergy IT Solutions Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 35 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingRelocation costs not covered by employerWilling to relocateConsulting firmServer farmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents...

  • systems technical support analyst

    4 weeks ago

    Mississauga, Canada Synergy IT Solutions Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 35 hours per weekEducation: College/CEGEPExperience: 1 year to less than 2 yearsWork settingRelocation costs not covered by employerWilling to relocateConsulting firmServer farmTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to...

  • Data Architect

    7 days ago

    Mississauga, Canada Flexstaf IT Full time

    POSITION SUMMARYHybrid (3 days per week) The Data Architects role is to plan, coordinate, architect, and supervise all activities related to the integration of software programs, applications, and third-party solutions as required to meet the business requirements. Conduct workshops with customer's business and IT teams and capture, document and summarize...

  • IT Helpdesk Analyst

    3 weeks ago

    Mississauga, Canada Stack IT Full time

    A technical problem solver with excellent customer service skills with a can-do attitude and an empathetic approach to customers. - **Essential responsibilities/expectations include (not exhaustive)**:_ - Install and configure hardware and software components. - Set up, configure, client devices, user accounts, printers, mobile phones, etc. - Move physical...