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IT Project Manager
3 months ago
Position Overview
The IT Project Manager provides guidance and support with new projects being implemented company wide.
The IT Project Manager reports to the Chief Development Officer.
Responsibilities
- Assume overall endtoend ownership of multiple projects throughout project life cycle
- Successfully plan, implement and deliver projects within an interdisciplinary team
- Regularly interface with project sponsors and stakeholders to build and maintain strong relationships to ensure success through project lifecycle
- Set project milestones and manage team to successfully meet project goals
- Liaison between 3rd party IT service providers
- Participate in program planning including development of proposals
- Manage assigned project staff, including allocation of staff resources, delegating, scheduling and prioritizing of staff workload
- Report on implementation progress, risks and issues to senior management on a regular basis and identify strategies to minimize/resolve
- Develop and make continuous improvements to the project management function including implementation processes
- Identify, measure and report on benefits associated with projects
Requirements:
- Bachelor's Degree in Information Technology, Health Informatics, Engineering, Business Administration or related discipline
- Project Management Professional (PMP) certification preferred
- Strong customer service orientation, excellent collaboration and communication skills (written and oral), effective interpersonal abilities
- Excellent decisionmaking skills with the ability to form and defend independent judgments required
- Ability to lead diverse teams of professional employees
- Demonstrated experience leading complex transformational IT projects involving multiple stakeholders including duties such as change management, IT and project governance, financial management
- Proficiency in a Microsoft environment
Company Overview
Founded in 1980, Total Credit Recovery is Canada's leading and largest Canadian-owned debt collection agency, and as such we represent some of the largest banks, credit cards, cell phone providers and government institutions.
Our mission is to be the model of integrity, innovation and service delivery excellence in the Canadian receivables management industry.
TCR prioritizes regulatory compliance, audit, and controls.
We have full biometric security systems, and are
ISO 27001 and
PCI-DSS 3 certified, and are a
federally registered protected B-level facility.