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Administrative Assistant

3 months ago

Vancouver, British Columbia, Canada Direct IME BC Full time

Overview:

Direct IME is looking for an

Administrative Assistant to join our team

The

Administrative Assistant is responsible handling incoming and outgoing phone calls, signing in and out visitors in the office and various other administrative duties. Your main role is to provide administrative support for customers, clients and claimants.

Direct IME offers a comprehensive benefits package.

Responsibilities:

  • Greets visitors and directs them appropriately.
  • Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers' name and nature of the call, then routes the call appropriately.
  • Delivers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily.
  • Organizes and coordinates meetings, conferences and travel arrangements as needed.
  • Performs clerical duties such as typing, filing, and proofreading as required.
  • Maintains and retrieves electronic and hard copy documents as needed.
  • Assists with the setup, maintenance, and cleanliness of physical exam rooms.
  • Maintains office inventory and places supply orders when needed.
  • Oversees the cleanliness of the office and reports any issues or repairs needed to management.
  • Maintains record of company issued items such as parking passes, office keys, etc.
  • Promotes effective and efficient utilization of office resources and supplies.
  • Performs various duties as assigned.

Qualifications:

  • Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
  • Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
  • Must be a qualified typist with a minimum of 40 W.P.M
  • Ability to follow instructions and respond to managements' directions accurately.
  • Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
  • Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
  • Must be able to work independently, prioritize work activities and use time efficiently.
  • Must be able to maintain confidentiality.
  • Must be able to demonstrate and promote a positive team oriented environment.
  • Must be able to stay focused and concentrate under normal or heavy distractions.
  • Must be able to work well under pressure and or stressful conditions.
  • Must possess the ability to manage change, delays, or unexpected events appropriately.

ABOUT US:

Direct IME provides independent medical evaluation and related services to property and casualty insurers, group disability insurers, employers, law firms, and government agencies. Clients utilize our services to facilitate fair and equitable claims settlements and enhance their risk mitigation processes. Our services are available throughout Canada and internationally in the U.S., the United Kingdom, and Australia. Regulatory compliance and oversight authenticated by independent third-party auditors assures clients of the integrity of our process controls.

Direct IME is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,