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Dispatcher
2 weeks ago
We are available 24 hours a day 7 days a week with a friendly dispatch service ready to assist you.
We are looking for a dynamic, self-motivated individual to be responsible for supporting the daily coordination and scheduling of our truck fleet.
We are a customer-orientated company, and this position is key in ensuring that we meet our customer needs, while balancing fiscal responsibility.
Responsibilities:
- Working directly with customers to book a variety of services
- Working directly with drivers in all locations, giving call information and problem solving
- Maintaining professional customer service with team members, partners & customers
- Actively assess calls and urgency and coordinate drivers accordingly
Requirements:
- Vehicle knowledge an asset.
- Must have exceptional computer & typing skills
- Able to work effectively under sudden stressful situations
- Have excellent communication skills dealing with customers, drivers, coworkers, team members and management.
- Able to work without supervision.
- Able to work cooperatively within a team environment
- Strong Multitasker and Positive Attitude
- Strong Organizing Skills
- Experience in towing industry is a strong asset
Competencies:
- Good organizational skills and time management skills
- Accuracy and Attention to detail is crucial
- Exceptional ability to multitask in a dynamic and fast paced environment
- Solid computer skills
- Strong verbal communications skills in English
- Positive attitude team player works well with other colleagues to deliver a customerfirst approach
Job Types:
Full-time, Permanent
Salary:
$18.00-$20.00 per hour
Schedule:
- Day shift
- Holidays
- Overtime
Supplemental pay types:
- Overtime
Ability to commute/relocate:
- Courtenay, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Dispatch: 1 year (preferred)
Work Location:
One location
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