9-1-1 Police Dispatcher

**Who We Are**

The BC RCMP 9-1-1 Police Dispatch Centre in Courtenay, BC, is a closely connected team of supportive individuals who are passionate about their career and who have a common purpose to help and protect others. We are proud to be part of a caring culture where our co-workers become our second family and our strong teamwork builds a positive work environment.

**What We Do**

We answer emergency and non-emergency calls from the public who are reporting a crime and need police assistance. We quickly and accurately obtain all the information needed to assist the police in responding to the request for help.

Using state-of-the-art radio and computer technology, we dispatch our police officer to the scene. We function like an orchestra conductor responding to calls, coordinating police officers, and finding help when and where it is needed.

**Who You Are**

You have a strong desire to make a difference in the community. The opportunity to help people in need excites and motivates you. You possess a high level of accountability and commitment, and your ability to complete multiple tasks under pressure is reflective of your capacity to be a quick thinker. You are known for your great communication skills and can quickly summarize what you hear. You thrive in a fast pace environment. You are able to demonstrate self-control and composure during high pressure moments.

You have a thirst to learn and seek out opportunities to learn in an interactive environment. You are proficient in using a computer and you have accurate and fast typing skill.

You enjoy a career where every day and every shift is different, no two days are the same. You look forward to engaging with people from all different walks of life and helping them through difficult situations.

“If you love exploring the outdoors, shift work can provide the flexibility for hitting the mountains, lakes and oceans that aren't packed with crowds on the weekends. Just like the 9-1-1 Police Dispatch Centre, Mother Nature simply doesn't operate on a regular schedule” _- Beth, 9-1-1 Police Dispatcher_

**Must Haves**
- You have Canadian Citizenship or permanent resident status in Canada
- You have resided (been physically) in Canada for last 5 years. You have resided (been physically) in Canada for last 10 years.
- You have a Canadian high school diploma or or a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma.
- You are proficient in English

**Note**: 9-1-1 Police Dispatchers are designated a safety-sensitive position and employees must abide by the RCMP Workplace Substance Use Policy which includes the use of cannabis.

If offered employment with the RMCP, you will need to attest that you will not use cannabis 28 days prior to the start date of employment and you will be compliant and follow the Substance Use Policy for safety-sensitive positions during the course of your employment with the RCMP.

**How to Apply**

**Step 2**:Attend a Career Presentation where you will have the opportunity to hear first-hand from our Recruiters about the exciting and rewarding career of a 9-1-1 Police Dispatcher.

**Step 3**:Submit an Application Package. If your work experience and qualifications meet the requirements for the 9-1-1 Police Dispatcher position, you will be invited to participate in the next stage of the Application Process. The timeframe to receive a notification is approximately 2-4 weeks.

**Job Types**: Full-time, Fixed term contract

**Salary**: $51,673.00-$66,496.00 per year

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability

Work Location: In person