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Supervisor Project Controls

3 months ago

Montreal, Quebec, Canada Canadian National Railway Full time

You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track.

We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.

The Supervisor, Repair Authorization Center (RAC) is responsible for overseeing CN's RAC operations encompassing its fleet of rubber-tired commercial utility vehicles.

Supervising a team of Mechanical Advisors, the position ensures vehicles are serviced in a timely manner and that a high-level of customer service is maintained.

The incumbent regularly liaises with internal customers, the Fleet Management Department as well as vendors to resolve issues. Plan and coordinate the overall RAC operations supporting fleet of rubber-tired commercial utility vehicles (hirail and crane equipped)

  • Provide a high-level of customer service while maintaining strict controls on fleet costs
  • Monitor and control commercial garage performance ensuring vehicles are serviced in a timely manner
  • Develop plans to increase overall fleet availability
  • Develop and monitor targets and standards ensuring productivity and quality levels are met
  • Liaise with Fleet Management Service group to resolve issues
  • Enforce company policies, guidelines, and regulatory requirements
  • Enforce the safe and efficient operation of the fleet
  • Establish, plan, coordinate, and monitor staff requirements to ensure maximum productivity and utilization of facilities, equipment and materials
  • Establish and monitor team and individual Key Performance Indicators (KPIs) related to productivity, process invoicing and cost-avoidance
  • Support Lead Hand in training of new RAC Mechanical Advisors
  • Liaise with national account vendors to identify and manage cost-savings
  • Support and participate in the development and implementation of strategic plans
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The incumbent must be available to work shifts and weekends when necessary. Automotive, Truck and Coach Repair

  • Between 3 to 5 years of experience in automotive, truck and coach repair
o Between 3 to 5 years of experience managing people, projects and cross functional teams in a technical environment
o Prior experience in the operations of commercial utility vehicle fleets and railroads**Any experience for these above would be considered as an asset
Professional Education Diploma (DEP) as an Automotive, Truck and Coach Mechanic
Identifies risks and anticipates impacts to ensure a safe and secure environment

  • Leverages feedback and coaching to improve performance
  • Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations
  • Applies analytical thinking to make recommendations that pursue sustainable performance
  • Medium- and long-range planning abilities
  • Fluently bilingual both written and verbal (English, French)
Technical Skills/Knowledge

  • Strong technical knowledge of mechanics, electronics and hydraulics
  • Advanced knowledge of Microsoft Suite (Excel, PowerPoint, Word)
  • Knowledge of Federal and Provincial regulations concerning motor vehicles
  • Knowledge of CN's fleet operating environment, fleet maintenance practises, vehicle specifications, and regulatory requirements
  • Knowledge of CN's safety and environmental policies
  • Knowledge of fleet management mainframe computer systems**Any knowledge for any of the above would be considered as an asset

Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

S.

through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.

CN is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.