Reporting Operations Manager

2 weeks ago


Toronto, Ontario, Canada Equinix Full time
Reporting Operations Manager


Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks.

Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments.

Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ quarters of growth.

Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000 cloud and IT service providers in 32 countries spanning six continents.


A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.

We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

Responsibilities
Reporting Operations

  • Lead initiatives to provide data sets, services, and infrastructure to help our business partners make sound, datadriven decisions
  • Develop new reporting solutions and accelerators that help to deploy our Data Analytics services at scale
  • Facilitate data standardization in the domain across the company, ensuring that the DNA data set is the primary leadership source of truth
  • Automate reports and dashboards out of Equinix's DataMart environment using Tableau
  • Continuously evaluate existing tools and processes to propose solutions to improve or simplify outcomes
  • Manage daytoday operations of the reporting team including task prioritization, resource/equipment planning, and reporting
  • Manage, track and report team operational performance metrics to ensure that individual/team goals are met. Helps prioritize tasks that comes to the team simultaneously
Insights Product Roadmap Ownership

  • Own the overall reporting development roadmap to evolve a cohesive set of product offerings that meet the needs of our broad user base, including New data replication and ingestion, prioritization and coordination with the DataMart Infrastructure unit, continuous enhancements of standardized reporting products, among others
  • Coordinate monthly and quarterly reporting activities across production, control, distribution, and business support including, Equinix's Quarterly Operating Review (QBR), DNA Insights Products, Orbis dashboards and selfservice tools, and other reporting solutions
Stakeholder Management

  • Acts as cross functional leader for the data domain across the enterprise, building partnerships and managing expectations globally and across many departments
  • Know the business environment well enough to identify and proactively include the correct stakeholders to consult in driving key enrichment decisions
  • Interacts regularly with senior managementlevel stakeholders, and demonstrates value realized in the reporting operations process

Qualifications

  • Minimum 5 years of experience in managing a team with minimum oversight
  • Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
  • Clear thinking / problem solving: successfully led IT projects/process improvement within operations/finance function involving process improvement; able to quickly grasp new ideas
  • Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in a easy to understand manner; able to deliver message effectively verbally and in writing
  • Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics
  • Advanced experience using Microsoft Excel and PowerPoint
  • Intermediate level Experience using BI and reporting tool such as PowerBI and Tableau
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.



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