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Lmc Medical SPA Front Desk Coordinator
3 months ago
Proficiency in social media platforms (TikTok, Facebook, Instagram):
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Sales experience:
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Customer service experience:
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Microsoft or Google Drive experience:
Motivated, eager to learn, looking to grow within the company:
Be coachable
Position overview and responsibilities:
- Manage social media platforms. Responsible for generating content.
Coachable, willing to learn and previous experience in sales, customer service is a must:
- Ensure client forms have been completed prior to the appointment, collect payment, and schedule follow up visits
- Manages incoming and outgoing phone calls to provide information about the practice and to book in appointments
- Ensure client confidentiality and privacy
- Be well informed about all treatments, policies, procedures, and skincare at LMC
- Laser Medical Clinic to educate clients
- Exudes a positive attitude while working in a fastpaced medical spa
- Oversees daily schedule to ensure seamless client experience
- Responsible for cleanliness and appearance of the spa including relaxation areas, lobby, front desk and back of house
- Greeting clients as they enter the clinic, checking them in, collecting client information, and scheduling appointments
- Answering phone calls, scheduling appointments, taking messages and ensuring prompt communication delivery to the appropriate estaff member
- Fulfill special projects as assigned and participate in all relevant training.
- Other various clerical duties as requested
Qualifications and Experience:
- Preferred 1 years administrative experience at a medical spa, non surgical or plastic surgery clinic
- A selfstarter, with a proven and concrete track record of excellent performance.
Experience and skills with social media networking (especially Tik Tok, SnapChat, Facebook):
- Sets an example of and promotes a high level of customer service with all employees and clients.
- Customer service and retail experience (required)
- Knowledge about skincare, medical aesthetics, injectables, and laser treatments (preferred)
- Motivated to help grow and be part of our practice
- Advanced proficiency with technology and must be computer literate
- Knowledge about practice management
- Ability to work with both clients and team members
- Excellent oral and written communication skills
- Able to multitask and prioritize tasks
- Ability to remain calm in fastpaced and busy environments
- Motivated to complete duties without being directed
- High school diploma required, associates or bachelors degree preferred
Benefits:
- Flexible schedule
- Onsite parking
- Store discount
Job:
Part-time, permanent, 90 days probation period
REEFERENCES ARE MANDATORY.
Job Types:
Full-time, Permanent
Salary:
From $22.00 per hour
Benefits:
- Onsite parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Experience:
- Social media management: 1 year (preferred)
Work Location:
In person
