Outreach Worker

7 days ago


Kingston, Ontario, Canada Kingston Community Health Centres Full time

Title:
Outreach Worker


Reports to:
Manager, Street Health

Location: 115 Barrack Street, Kingston

Position Type:
Full-time Permanent, 35 hours per week (1.0 FTE)

Start Date:
Immediately

Salary:
$ $25.84 per hour

Position Summary


As part of a multi-disciplinary team, the Outreach Worker will provide outreach to marginalized community members living with/at risk of acquiring hepatitis C.

This position will assist in the design and delivery of education and training sessions, provide information and support services and promote referrals to testing and treatment.

The primary focus is to engage hard-to-reach populations to improve their access to services.

Key Responsibilities

Detailed Responsibilities
Outreach & Client Support

  • Active outreach in the region/community in areas that are frequented by hardtoreach populations living with/at risk of acquiring HCV in order to bridge to program and treatment teams, and provide harm reduction equipment and prevention information
  • Accompany clients to medical appointments, provide support and transportation as requested
  • Provide individual support, resources and referrals to clients

Education

  • Deliver group, individual supports and HCV treatment and prevention education, including educational materials and education sessions to at risk population
  • Provide health promotion information on a variety of topics including: risk behaviors, the safe and appropriate use of harm reduction supplies, and community resources
  • Train and provide at risk population with naloxone kits, information and supports

Program Support

  • Provide mentorship as well as facilitate the utilization of peer support workers within the program, ensuring they have the training, information and resources on HCV prevention/harm reduction to provide information and referral services
  • Assist with weekend duties when required
  • Maintain program records as required
  • Routinely compile, enter and report confidential data at agency and funder's request
  • Ensure that all necessary reports are completed and submitted to the appropriate sources, meeting set deadlines
  • Promote awareness of and participation in Street Health Centre and KCHC activities and programs
  • Participate as a team member in all team functions: program planning, team meetings case conferences, committees and staff meetings
  • Network with internal and community partners to ensure an optimal continuum of health & social services through all stages of HCV education, support, care and treatment

Organizational Responsibilities

  • Complies with all relevant legislation and KCHC policies, including privacy laws
  • Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs)
  • Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion, Indigenization and Accessibility (EDIIA) by representing the diverse nature of our communities, promoting and practicing inclusion
  • Supports KCHC's student and volunteer placement programs
  • Promotes awareness of and participation in KCHC activities
  • Demonstrated commitment to continuous learning and quality improvement
  • On occasion perform other temporary duties, as required

Basic Education and Experience Requirements

  • College Diploma in a related field with relevant experience in health promotion, outreach and a focus on harm reduction with marginalized persons
  • Minimum two years' experience working in a community setting and with direct clients encounters with marginalized persons and/ harm reduction activities
  • Knowledge and experience of HCV, psychosocial supports, harm reduction and peer support models

Knowledge, Skills and Abilities

  • Knowledge of issues affecting marginalized communities and the community resources that provide services and support to marginalized persons
  • Knowledge of strengths and challenges of street involved community and drug involved populations
  • Knowledge and understanding of the local health and social service sector, government programs and current legislation that may affect clients
  • Demonstrated ability to work under pressure, to anticipate potential problems/conflicts and take appropriate actions and to meet deadlines
  • Excellent interpersonal, organizational, presentation, and communication skills
  • Demonstrated ability to work independently and as a team member within an evolving role in a multidisciplinary environment
  • Strong advocacy and negotiation skills
  • Strong commitment to health promotion, community development and adult education
  • Must be able to work in a variety of social and physical settings
  • Demonstrated ability to attend work on a regular basis
  • Strong organizational skills and above average attention to detail
  • Ability to meet the physical demands of the position

Competencies

Organizational Competencies:
Accountability, Client Focus, Collaboration, Continuous Learning

**Pos
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