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Prevention and Diversion Worker

3 months ago

Kingston, Ontario, Canada Kingston Youth Shelter Full time

Job Title:
Prevention Diversion Worker

Reports to:
Manager of Youth Services

Job Summary:

The staff of the Kingston Youth Shelter and Transition Homes maintain a clean, safe, and supportive environment. The Prevention Diversion Worker provides the full range of services offered in the Prevention/Diversion Program in adherence with the Operating Standards for the
Prevention/Diversion Program.

They complete the screening and the intake protocol for individuals and families who are experiencing a housing crisis and provide diversion services and targeted prevention to resolve the immediate housing crisis.

They provide outreach to engage people "living in the rough" to obtain housing assistance. They initiate referrals to other organizations as appropriate.

Time Commitment & Remuneration

Major Responsibilities:

  • Implement diversion strategies consistent with the screening and intake results;
  • Complete intakes to verify tenancy problems, barriers to housing, risks, wellness, financial needs and other issues for those who cannot be diverted or have been transferred from the Emergency Shelter Program;
  • Provide prescreening, intake and triage as per the coordinated access protocols
  • Complete shifts at coordinated access locations;
  • Provide general housing assistance or information on a limited basis to the general public who access the coordinated access locations;
  • Provide outreach services to those "living in the rough" to understand their housing needs and begin the engagement and triage process;
  • Provide prevention/diversion services to clients referred from the emergency shelter system;
  • Work with the established institutional discharge protocols so that persons who are being discharged from institutions have a housing or shelter plan prior to discharge;
  • Help prevent imminent evictions by negotiating with landlords and consulting with community legal services as required;
  • As necessary, support clients through the eviction process, helping them to locate housing resources in the community and providing followup services when necessary;
  • Address the immediate housing crisis based on the intake results and needs of the individual or family through the provision of brief intervention services within a shared accountability approach which may or may not include referral to an emergency shelter if homeless;
  • Assist in developing a plan within a brief intervention approach that decreases the likelihood of a future or recurrent housing crisis ("homelessness proofing") including assisting with connections to other resources and services;
  • Participates in systemwide Prevention/Diversion program meetings and seek out the
Prevention/Diversion Coordinator for support and technical assistance as required;

  • Keep clear and concise written documentation;
  • Prepare monthly statistics and outcome reports;
  • Provide updates to the Manager of Youth Services of any developments, concerns or problems;
  • Perform all requested tasks by the Manager of Youth Services or designate;

Minimum Requirements:

  • A degree/diploma in the human services field;
  • Skills in providing solution focused approaches;
  • Ability to work closely with adolescent care workers, Ontario Disability Support Program workers and Ontario Works;
  • Demonstrated knowledge of homelessness, mental health/addiction issues and resources available;
  • Ability to identify and assess risk and implement strategies which minimize risk to self, the client and others;
  • Strong problem solving, conflict resolution and mediation skills within a solutionfocused framework;
  • Ability to work independently and as part of a team;
  • Excellent communication skills both oral and written;
  • Excellent computer skills;
  • Minimum of 2 years experience working in human services;
  • Current CPIC with Vulnerable Sector;
  • Proof of COVID Vaccination;
  • This position is required to provide their own transportation for meetings and between separate sites in the KFL&A area for which reimbursement is provided

Desirable Skills/Experience:

  • Current First Aid/CPR
  • An understanding of HIFIS software package associated with the homelessness sector
  • Knowledge of homelessness and affordable housing issues within the community and the strategies to end chronic homelessness which are identified in the 10 year Municipal
Housing and Homelessness Plan (Dec 2013);

  • Knowledge of the Service Prioritization Decision Assistance Tool Assessment
  • Knowledge of housing, health care and community resources in Kingston
  • Knowledge of the Residential Tenancy Act and the role of the Landlord Tenant Board
  • Trauma Informed Training
  • Nonviolent Crisis Intervention Training
  • Public speaking

Please Note:
This position is dependent on ongoing funding from City of Kingston

Job Types:
Full-time, Permanent

Salary:
$22.10-$24.41 per hour

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insuranc