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Manager, Business Administration Global Institutional

3 months ago


Toronto, Ontario, Canada Manulife Full time

Job Description

Global Wealth & Asset Management (GWAM) is a vital sector for Manulife, operating through three different channels (Retail, Retirement, and Institutional) across North America, Asia, and Europe, making decisions easier and lives better by empowering investors for a brighter future.

Our Institutional business serves asset owners globally by leveraging the expertise of over 650 investment professionals across 19 markets. We possess strong public and private markets knowledge and are the leading natural capital investment manager. Our insurance background adds scale to our business and facilitates capital access for product development and co-investing with institutional clients.

Reporting to the Chief Operating Officer, Global Institutional, the Manager Business Administration plays a crucial role in the growth and transformation of Manulife Investment Management and Global Institutional divisions.

Responsibilities:

  • Organize and prioritize crucial matters and information to facilitate timely and effective decision-making by key stakeholders (CEO, CFO, various leadership teams)
  • Manage agendas, coordinate pre-read materials, and track action items for leadership team and business review meetings
  • Collaborate with Strategy and Communications to efficiently disseminate internal messages
  • Work with internal partners to coordinate engagements of CEO / CFO / GM with external stakeholders
  • Oversee goal setting, progress/performance review, and scorecard management for the GWLT, in close collaboration with Finance and Strategy
  • Coordinate leadership team offsites, identifying and implementing process improvements, driving team effectiveness and productivity, and leading special projects as required

Qualifications:

  • Preferably holds a professional designation (MBA, CPA, CA, CGA, CMA, CFA) with at least 8 years of relevant experience in financial services
  • Demonstrates independence, ability to seek pertinent information, navigate silos, manage challenging situations, escalate issues effectively, and possess strong communication and organizational skills
  • Exhibits emotional intelligence, sound judgment, discretion, diplomacy, and the capacity to identify and address leadership team challenges effectively
  • Results-driven, with the ability to multitask, prioritize effectively, drive accountability, and develop innovative solutions, along with leadership, collaboration, and motivational skills

What We Offer:

  • A competitive salary and benefits packages
  • A growth-oriented environment that encourages learning new skills and pursuing passions
  • Favorable work policies promoting work-life balance, professional development, and leadership opportunities

Our Commitment:

  • Values-driven culture
  • Endless opportunities for career advancement and continuous innovation
  • Promoting Diversity, Equity, and Inclusion in the workplace
  • Championing Corporate Citizenship with a positive impact on society and the environment

About Manulife and John Hancock

Manulife Financial Corporation is a prominent global financial services group dedicated to simplifying decisions and enhancing lives. Operating as Manulife across Asia, Canada, and Europe, and primarily as John Hancock in the United States, we offer financial advice, insurance, and wealth management solutions for individuals, groups, and institutions. With over 40,000 employees, 116,000 agents, and a significant presence in various markets, we manage assets exceeding $1.3 trillion, fostering a culture of diversity and inclusion.

Manulife is an Equal Opportunity Employer

Committed to diversity, fairness, and inclusivity, we strive to maintain an environment that reflects the rich tapestry of our customers. Our recruitment and workplace practices focus on equal opportunities for all individuals, free from discrimination based on various protected attributes upheld by law.

Salary & Benefits

The annual base salary for this role at the primary location in Boston, Massachusetts is expected to range from $86,325.00 to $155,385.00 USD. Salary variations based on local market conditions, skills, qualifications, and performance are applicable, alongside incentive programs for business and individual achievements.

Manulife/John Hancock offers an array of customizable benefits, including health coverage, retirement savings plans, financial education resources, and various leave entitlements, reinforcing our commitment to employee well-being and professional growth.

Legal Disclaimer:

Upholding legal standards, we ensure compliance with applicable laws, transparency in pay practices, and rights protection for all employees at Manulife/John Hancock.