Senior Manager Global Business Administration

4 days ago

Toronto, Ontario, Canada Manulife Full time
Job Description

Manulife is seeking a highly skilled Senior Manager Global Business Administration to join our team. As a key member of our Global Wealth & Asset Management (GWAM) segment, you will play a critical role in driving business growth and transformation.

Responsibilities:

  • Organize and prioritize critical issues and information to enable timely and effective decision-making by relevant stakeholders.
  • Manage agenda, coordinate pre-read materials and track action items for leadership team and business review meetings.
  • Coordinate with Strategy and Communications to effectively cascade internal messages.
  • Work with appropriate internal partners to coordinate CEO / CFO / GM engagements with external stakeholders.
  • Manage the goal setting, progress / performance review and scorecard management process for the GWLT, working closely with Finance and Strategy.
  • Coordinate agenda and logistics for leadership team offsites, working closely with Strategy.
  • Identify and drive opportunities to improve processes and procedures and increase leadership team effectiveness and productivity.
  • Lead special projects as needed.

Requirements:

  • Professional designation (MBA, CPA, CA, CGA, CMA, CFA) preferred with 8+ years of relevant, progressively senior experience, in financial services.
  • Ability to work independently, get to the relevant information and pierce through silos.
  • Ability to handle difficult situations and escalate issues in an effective manner.
  • Politically astute, with strong situational sensitivity and ability to influence.
  • Exceptional organization and project management skills.
  • Emotional intelligence, with ability to demonstrate judgment, discretion and diplomacy.
  • Ability to see the pain points and bottlenecks the leadership team faces in pushing the organization to change and find ways to mitigate.
  • Result-oriented with an ability to multi-task, prioritize across multiple initiatives, drive accountability, and develop creative solutions where blueprints may not exist.
  • Outstanding communication skills with shown ability to articulate complex business problems in simple and impactful words.
  • Team player, collaborative, self-starter, well-organized, innovative, and high level of initiative.
  • Ability to lead and motivate professionals informally and formally.

What We Offer:

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment to You:

  • Values-first culture.
  • We lead with our Values every day and bring them to life together.
  • Boundless opportunity.
  • We build opportunities to learn and grow at every stage of your career.
  • Continuous innovation.
  • We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion.
  • We foster an inclusive work environment where everyone thrives.
  • Championing Corporate Citizenship.
  • We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife:

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer:

At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

Salary & Benefits:

The annual base salary for this role is listed below.

Primary Location:

Boston, Massachusetts

Salary range is expected to be between

$86,325.00 USD - $155,385.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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