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Product Manager

2 months ago

Toronto, Canada IBM Full time

Introduction
A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud- software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities
We are seeking a skilled, results-driven Product Manager. You will work with cross-functional teams to grow IBM's Integration portfolio with differentiated and competitive products. The successful candidate is an energetic self-starter and creative problem solver.

Your Responsibilities:

  • Define and lead the product roadmap with a focus on improving and expanding capabilities to meet current and future customer needs.
  • Conduct market research, competitive analysis, and customer interviews to inform product strategy.
  • Identify, prioritize, write and maintain product requirements that clearly define features, functionality, and metrics for success.
  • Lead Agile practices to progress committed plans from design through delivery.
  • Plan, package and launch capabilities into the market to drive towards strategic goals.
  • Work directly with customers and business partners to promote product capabilities, understand pain points, discuss enhancement requests, and engage various disciplines to ensure customer satisfaction.
  • Collaborate effectively with other product managers and members of cross-functional teams including Design, Development, Support, Sales, Services and Business Partners.
    Required Technical and Professional Expertise
    You are required to have 3+ years minimum experience in each of the following:
    • Product management, product development, or other customer-facing roles.
    • Excellent oral and written communication skills with the ability to influence others.
    • Ability to lead cross-functional teams to achieve business objectives.
    • Experience working directly with customers.
    • Interpersonal skills to bridge the gap between technical and business focals.
    • Experience writing detailed requirements.
    • Effective problem-solving and organizational skills.
    • Ability to self-manage, prioritize, and move forward in the face of ambiguity.
      Preferred Technical and Professional Expertise

      • Growth mindset.
      • Confident and engaging public speaker.
      • Experience performing competitive and Win/Loss analysis.
      • Experience with agile development practices and tools such as Aha and GitHub.
      • Experience with SaaS, Application Integration, iPaaS, B2B Integration, APIs.