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Bilingual Senior Facilitator, Onboarding

2 months ago

MISSISSAUGA, Canada Royal Bank of Canada Full time

Job Summary

Job Description

What is the opportunity? 

As a Senior Facilitator Onboarding, Advisor and Leader Enablement , you will be responsible for the effective transfer of knowledge to new and existing Insurance Advisors through onboarding. You will lead with a Client First mindset, are committed to creating a positive client experience and are comfortable with the principles of adult learning.

What will you do? 

  • Ensure graduated Learners have a Client First mindset, behavioral and technical skills and confidence to be successful in their role.
  • Coordinate, enhance and facilitate learning plans utilizing a variety of mediums to ensure successful transfer of knowledge.
  • Maintain open communication and partnership with leaders to identify successes and gaps regarding hiring practices.
  • Follow up on the Learnersâ performance/ evaluation process to escalate and make the proper recommendations.
  • Implement new ideas, best practices, lessons-learned, routines and standards to improve efficiency and effectiveness of operations.
  • Be an active ambassador for an Always Learning Mindset for the Learners, colleagues and Center.

What will you need to succeed?

Must have

  • Solid experience in Licensed Insurance Advisor role with Active LLQP
  • Facilitation and Presentation skills
  • Excellent organizational and time management capabilities
  • Knowledge of RBC capabilities/services/products/solutions, partners & delivery channels
  • Fluency in both English & French Oral & Written
  • Hybrid Role â in office presence will be required
  • Superior written and verbal Communication skills
  • Can be in Ontario or Quebec:
    • Ontario Office Location:  6880 Financial Drive, Mississauga
    • Québec Office Location : 3100 Blvd Le Carrefour, Laval, QC.

Nice to have

  • Application of Adult Learning principles
  • Demonstrated People leadership capabilities.

Whatâs in it for you?

 

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your business and career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity and grow your business

 

RBC Insurance is an organization that succeeds by bringing out the best in its people. Youâll be part of a supportive, inclusive team that shares common values â including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives â so you can focus on what you can do best â putting clients first.

 

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Facilitating Learning, Insurance Industry, Insurance Products, Knowledge Organization, Large Group Presentations, Multi-Level Communication, Onboarding, Training Delivery, Training Evaluations

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-27

Application Deadline:

2024-09-10

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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