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Customer Service Representative

4 months ago

Burnaby, Canada Handyman Connection Full time
Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track In this position, we are looking for the best of the best in to take on this fun and challenging role This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with usWhat You Will Receive
  • Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
  • Work during traditional business hours
  • Professional small office with a friendly touch
  • Excellent training and support
  • Business casual attire atmosphere
Responsibilities
  • Dedication to excellent customer service
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Experience handling projects to completion
  • Ability to multi-task in a high stress environment
Qualifications
  • Strong telephone and written communication skills.
  • Outgoing personality; enjoys working with people
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
  • (1+) years experience working in a Call Center or Customer Service Role preferred
  • Knowledge of home repair and light remodeling a plus
* Competitive wages with benefits and incentive plan available to qualified applicant. (16 - 20 /hr. + bonus on Sales / commission)

** Applicants with general knowledge of building materials and trades are highly encouraged to apply.
Please visit our website for more information: www.handymanconnection.com

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Compensation: $16.00 per hour

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If you’re interested in:

  • high earnings potential
  • a flexible schedule that you control
  • using your skills to help improve other’s lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.