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Customer Service Representative

2 months ago

Burnaby, British Columbia, Canada TWO MEN AND A TRUCK Full time
Customer Service Representative / Estimator

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative / Estimator. As a key member of our team, you will be responsible for providing exceptional customer service, growing sales, and partnering with other franchise staff to deliver outstanding results.

Key Responsibilities:
  • Recommend and sell moving solutions to customers based on their needs and preferences.
  • Provide accurate and timely moving quotes to customers.
  • Enter, schedule, and coordinate customer moves and estimates.
  • Proactively resolve customer concerns and complaints.
  • Communicate effectively with customers, both verbally and in writing.
Requirements:
  • Commitment to customer service excellence and exceeding customer expectations.
  • Positive attitude and professional demeanor.
  • Ability to multitask and stay organized.
  • Strong logic and mathematical skills.
  • Sales and call centre experience preferred.
  • Basic computer literacy and high school diploma or equivalent.

We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.