![Westerra Equipment](https://media.trabajo.org/img/noimg.jpg)
Centralized Warranty Administrator
6 days ago
As a Centralized Warranty Administrator you will be responsible for processing warranty claims for multiple branches within our entity, from interpreting completed warranty/field modification work orders and filing claims within the manufacturers' warranty processing portals to performing functions to support the work order process. The Centralized Warranty Administrator works 40 hours on average per week Monday to Friday.
Key Responsibilities:
- Manages and processes service warranty claims for their assigned branch locations.
- Support the work order process to ensure that all charges for warranty and field modification are posted properly and any corrections are made prior to the submission of the claim.
- Composes warranty claims in line with claims adjudicators guidelines at the manufacturers' warranty processing centers.
- Completes required electronic claim forms with high accuracy, using proper labor code failures, and listing materials, as required by different vendors.
- Monitor & assist their assigned locations' warranty WIP levels.
- Manages and filters warranty WIP reports for status updates.
- Closes warranty repair orders.
- Participates in monitoring existing warranties and quoting extended warranty from the OEM supplied tools.
- Monitors OEM dashboards for required warranty parts returns.
- Monitors warranty statuses on OEM dashboards to reconcile credit notes with warranty claims for branch sign-off.
- Maintains an excellent line of communication with all vendors.
- Assists in implementing standardized warranty claim processes.
- Works with service managers to ensure Pending Field Mods are actioned.
- Understands warranty regulations and can distinguish incomplete data on work orders for branch corrections.
- Participates in Service & Parts Training programs required for the development of skills and knowledge.
- Always employ workplace health and safety practices.
- Maintains a clean work area and performs work in a neat and orderly fashion.
- Other responsibilities as assigned.
Knowledge, Skills and Abilities:
- In-depth knowledge of warranty processes and procedures in Compact and Heavy Construction, and Material Handling equipment industry an asset.
- 3+ years of related experience in Compact/Heavy Construction/Material Handling equipment warranty (considered an asset) or a related field.
- Ability to work with OEM telematics to support Warranty Claims Failures.
- Strong computer skills required. Proficient with MS Office, with an emphasis in Excel and Outlook.
- Knowledge of service process and procedures.
- Ability to communicate effectively with OEMs, teammates and customers.
- Self-starter, with ability to proactively problem-solve and think logically.
- Excellent attention to detail and a positive attitude, with good interpersonal skills.
- Good verbal and strong written communication skills.
- Good mechanical aptitude.
- Strong interpersonal skills.
- Detail-oriented.
- Accountable and dependable.
- Able to learn and utilize operating database.
Training, Education and Experience:
- High school diploma or general education degree (GED) essential.
- Post-secondary diploma or trade certification preferred.
Compensation Package:
- Salary between $55-$65k depending on skills and qualifications.
- 3 weeks of vacation.
- Medical and dental benefits.
- RRSP Matching Plan.
Values:
- Build Trust – Build trust with others and & each other.
- Be a Team Player – Commit to working together to win.
- Be Customer Focused – “Wow” customers so they become “Raving Fans”.
- Support Community – Care for our people, our community, and the planet.
- Deliver Results – Know what you need to do and get it done.
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@westerraequipment.com.
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.
Powered by JazzHR
vPGNzRzFJp
-
Centralized Warranty Administrator
6 days ago
Abbotsford, British Columbia, Canada Westerra Equipment Full timeWesterra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Centralized Warranty Administrator
3 weeks ago
Abbotsford, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Centralized Warranty Administrator
1 week ago
Abbotsford, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Centralized Warranty Administrator
2 weeks ago
Abbotsford, British Columbia, Canada Westerra Equipment Full timeWesterra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Warranty Writer
2 weeks ago
Abbotsford, British Columbia, Canada Fraserway RV Full timeLooking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?We are looking for a highly motivated, enthusiastic team player to join our Abbotsford, BC Dealership - Travelhome RV as a Warranty Writer. This is a Full Time, Regular **position.The primary focus of the Warranty Writer is to...
-
Warranty Administrator and Parts Purchaser
2 weeks ago
Abbotsford, British Columbia, Canada ANSERPrima Power Systems Inc. Full timeCompany OverviewANSER Power Systems is an Abbotsford based company involved in electrical contracting and power generation. Our area of expertise is in the power generator industry, where we have provided generator sets at dairy farms, poultry farms, commercial and industrial processing facilities. The diversity in the projects we take on presents our team...
-
Parts Purchaser and Warranty Administrator
2 weeks ago
Abbotsford, British Columbia, Canada ANSERPrima Power Systems Inc. Full timeCompany OverviewANSER Power Systems is an Abbotsford based company involved in electrical contracting and power generation. Our area of expertise is in the power generator industry, where we have provided generator sets at dairy farms, poultry farms, commercial and industrial processing facilities. The diversity in the projects we take on presents our team...
-
Abbotsford, Canada Vedder Transportation Group Full timeThe Maintenance and Equipment Services Administrator is responsible for managing the day-to-day administrative functions related to managing the process of invoices related to the maintenance of the equipment and manage the recovery of warranty monies for work completed on equipment. - **Key Duties**:_ **Maintenance and Equipment Services...
-
Maintenance and Equipment Services Administrator
2 weeks ago
Abbotsford, British Columbia, Canada Vedder Transportation Group Full timeThe Maintenance and Equipment Services Administrator is responsible for managing the day-to-day administrative functions related to managing the process of invoices related to the maintenance of the equipment and manage the recovery of warranty monies for work completed on equipment.- Key Duties:_Maintenance and Equipment Services Administration:...
-
Administrator
3 weeks ago
Abbotsford, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Administrator
3 weeks ago
Abbotsford, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Administrator
4 weeks ago
Abbotsford, Canada Westerra Equipment Full time**Westerra Equipment** has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Office Administrator
1 week ago
Abbotsford, Canada Longboard Architectural Products Inc. Full time**Office Administrator** Please note this is a part time role working Monday to Friday - 9:00 AM - 1:00 PM - 20 hours per week. This is also a contract position that will run until January 2025. The Office Administrator will support the business in the client care team and order entry while assisting in a fast-paced, client focused environment. They will...
-
Administrator
2 weeks ago
Abbotsford, British Columbia, Canada Westerra Equipment Full timeWesterra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...
-
Project Administrator
2 weeks ago
Abbotsford, Canada IMP Group Full time**Project Administrator**: ***_Join Our Team_**: "Cascade Aerospace is one of Canada's leading specialty aerospace and defence contractors - a place where _we do cool things_ for great customers!" We invite you to consider a career with us - come, experience our creative, innovative, and performance-based company! **_Job Description_**: The **Project...
-
Project Administrator
2 weeks ago
Abbotsford, Canada Cascade Aerospace Inc. Full time**_Join Our Team_**: "Cascade Aerospace is one of Canada's leading specialty aerospace and defence contractors - a place where _we do cool things_ for great customers!" We invite you to consider a career with us - come, experience our creative, innovative, and performance-based company! **_Job Description_**: The **Project Administrator** applies sound...
-
Administrative Manager, Regional Operations
2 weeks ago
Abbotsford, Canada PHSA Full time**Administrative Manager, Regional Operations** BC Cancer Abbotsford, BC The Administrative Manager interacts regularly with the Senior Leadership and Managers and functions as a resource regarding service needs, service delivery, labour forecasting and operational activities related to the centralized clerical and administrative functions. This role...
-
Project Administrator
2 weeks ago
Abbotsford, British Columbia, Canada IMP Group Full timeProject Administrator:_Join Our Team_:"Cascade Aerospace is one of Canada's leading specialty aerospace and defence contractors - a place where _we do cool things_ for great customers" We invite you to consider a career with us - come, experience our creative, innovative, and performance-based company_Job Description_:The Project Administrator applies sound...
-
Csj Administrative Assistant
2 weeks ago
Abbotsford, Canada Archway Community Services Full time**JOB POSTING 2024-CSJ-10-02** - INTERNAL/EXTERNAL - Central Support - CSJ Administrative Assistant - Wage: $18.00 per hour - Full Time, 35 hours per week, Monday to Friday - Temporary 8-week position, summer job through the Canada Summer Jobs Program, starting mid to end June 2024 - Location: Abbotsford ** Provide Reception and Office Support** **Join the...
-
Service Advisor
5 days ago
Abbotsford, Canada Cropac Equipment Inc. Full time**Service/Warranty Advisor** The Service/Warranty Advisor is the primary point of contact with customers and is responsible for providing administrative and customer service support while maintaining a courteous and respectful attitude. Wage range: $28-32 **Job Duties**: - Work with Operations Manager, Service team, and Parts Department to create service...