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Technical Specialist
4 months ago
Job Title: Technical Specialist
Shift: 1 position on days, 1 position on afternoons
Reports to: TBD
Department: TBD
Job Type: Full Time
Mariposa Dairy Ltd. is a leading manufacturer of award-winning goat and sheep milk cheeses based in Lindsay, Ontario. We provide the highest quality goat and sheep milk cheese products in North America through the efforts of our skilled and valued team for the benefit of our customers and community.
Summary
The Technical Specialist will be part of an integral team creating innovative technology solutions to help our business flourish. You are a deep technical expert in the support, design, configuration, and change of various systems and their integration into the business. The primary function is to ensure systems are implemented, employees are trained and the systems are maintained.
Responsibilities
Functional
Business Central/Shop Floor Maintenance
Ensure training materials are revised as needed for staff who are using WHI and SFI in the warehouse and on the production floor
Liaise with operations, accounting, supply chain, shipping, to ensure effective and efficient systems and processes are followed and updated.
Train staff on Business Central, WHI and SFI processes & procedures best practices. Support staff to ensure success on the production floor
Assist with the development and training of dashboards and other tracking methods to ensure staff are able to track, verify and control the accuracy of data in Business Central
Develop, implement and maintaining document filing structure and policies for document archiving and retrieval
Integral part of all system changes, and necessary BC, WHI and SFI version upgrades
Respond to all hardware issues related to WHI, SFI and Ceridian (scanners, tablets, printers etc.)
Continue to support the rollout of WHI and SFI throughout the organization
Other duties as assigned.
Technology and Systems
Support the development and implementation of exciting new technologies
Having a continuous improvement mindset, the ability to solve problems, and a strong desire to learn will allow you to make an impact.
Adaptable to continuous change is important.
Expert level with MS Office Suite, particularly Excel and Power BI.
Ensure superior operating performance through identifying opportunities and implementing improvements in costs, and plant operations
Who you are:
Post-secondary degree/diploma in related fields
4-7 Years Experience in a related position
Strong computer skills, including effective working knowledge of MS Word, Excel and PowerPoint and Power BI.
Excellent interpersonal skills to relate cordially with team members, customers, colleagues, management, etc.
Excellent knowledge of Microsoft Business Central
Good knowledge of the workings of a manufacturing business
Strong time management skills and ability to prioritize and multitask effectively
Strong ability to pay attention to details and strive for excellent on work delivery
Strong problem-solving ability to be able to provide solutions to challenging situations
Mariposa Dairy Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
We thank all applicants for their interest in Mariposa Dairy Ltd.; however, only chosen applicants will be contacted. No agencies or phone calls please. Any offer of employment will be conditional upon reference checks and employment verification.
The employer accepts applications from only:
Canadian citizens and permanent residents of Canada.
Other candidates with a valid Canadian work permit.
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