Technical Specialist

6 months ago

Lindsay, Canada Mariposa Dairy Ltd. Full time

Job Title**: Technical Specialist**
Shift: 1 position on days, 1 position on afternoons

Reports to**:TBD

Department: TBD

**Job Type**: Full Time

Mariposa Dairy Ltd. is a leading manufacturer of award-winning goat and sheep milk cheeses based in Lindsay, Ontario. We provide the highest quality goat and sheep milk cheese products in North America through the efforts of our skilled and valued team for the benefit of our customers and community.

This is an exciting opportunity for an innovative Human Resources professional to display their knowledge and experience in a rapidly growing company. You will work in partnership with the Head of Human Resources, delivering superior client service through day-to-day HR duties, providing administrative support within HR and to the Executive Leaders. Presents a positive image to the public through thorough professional, cooperative, respectful, and consistent to the public.

**Summary**
The **Technical Specialist** will be part of an integral team creating innovative technology solutions to help our business flourish. You are a deep technical expert in the support, design, configuration, and change of various systems and their integration into the business. The primary function is to ensure systems are implemented, employees are trained and the systems are maintained.

**Responsibilities**

**Functional**:

- Business Central/Shop Floor Maintenance_
- Ensure training materials are revised as needed for staff who are using WHI and SFI in the warehouse and on the production floor
- Liaise with operations, accounting, supply chain, shipping, to ensure effective and efficient systems and processes are followed and updated.
- Train staff on Business Central, WHI and SFI processes & procedures best practices. Support staff to ensure success on the production floor
- Assist with the development and training of dashboards and other tracking methods to ensure staff are able to track, verify and control the accuracy of data in Business Central
- Develop, implement and maintaining document filing structure and policies for document archiving and retrieval
- Integral part of all system changes, and necessary BC, WHI and SFI version upgrades
- Respond to all hardware issues related to WHI, SFI and Ceridian (scanners, tablets, printers etc.)
- Continue to support the rollout of WHI and SFI throughout the organization
- Other duties as assigned.

**Technology and Systems**
- Support the development and implementation of exciting new technologies
- Having a continuous improvement mindset, the ability to solve problems, and a strong desire to learn will allow you to make an impact.
- Adaptable to continuous change is important.
- Expert level with MS Office Suite, particularly Excel and Power BI.
- Ensure superior operating performance through identifying opportunities and implementing improvements in costs, and plant operations

**Who you are**:

- Post-secondary degree/diploma in related fields
- 4-7 Years Experience in a related position
- Strong computer skills, including effective working knowledge of MS Word, Excel and PowerPoint and Power BI.
- Excellent interpersonal skills to relate cordially with team members, customers, colleagues, management, etc.
- Excellent knowledge of Microsoft Business Central
- Good knowledge of the workings of a manufacturing business
- Strong time management skills and ability to prioritize and multitask effectively
- Strong ability to pay attention to details and strive for excellent on work delivery
- Strong problem-solving ability to be able to provide solutions to challenging situations

We thank all applicants for their interest in Mariposa Dairy Ltd.; however, only chosen applicants will be contacted. No agencies or phone calls please. Any offer of employment will be conditional upon reference checks and employment verification.
- Canadian citizens and permanent residents of Canada.

MDL123

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