Market/Account Manager
4 weeks ago
MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.
We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.
We're currently looking for an experienced Mid-Market Account Manager based in Montreal, Toronto, Raleigh, or Austin to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts.
thus, creating a need for world-class client care and management.
The ideal Mid-Market Account Manager will be fanatical about customer success and growth. Ownership - You will own a “book of business” from post-sale handoff through renewal and expansion. You would use your B2B sales or account management experience to effectively engage and build relationships with mid-market customers. You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships.
Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
Organization - You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. Systems – We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.
Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
Startup Mentality – You will embrace the entrepreneurial, grind-it-out mentality of building something new.
A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment.
Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment.
Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders.
Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders.
Adaptability and comfort in a fast-paced, rapidly changing sales environment.
Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
Bachelor's degree or higher, ideally in a relevant field.
Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
Experience with startups and entrepreneurial organizations.
Experience working in CMMS or facility operations software.
Documented success in working in a remote setting.
Healthcare, dental, and vision coverage.
~Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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