Part-Time Programs Coordinator

Found in: Jooble CA O C2 - 1 week ago

Toronto ON, Canada Tru Full time

We are not just a digital agency; we're architects of online experiences, innovators in the digital landscape, and partners in our clients' success stories. Our journey began with a simple yet powerful vision — to transform businesses through strategic and creative digital solutions.


At Tru, we pride ourselves on a holistic approach to digital excellence. We don't just create websites or run marketing campaigns; we craft immersive digital journeys that resonate with audiences. Our team comprises of industry experts, creative minds, and tech-savvy enthusiasts who collectively bring a wealth of knowledge and expertise to the table. Whether it's web development, design, digital marketing, or emerging technologies, we're here to navigate the complexities and deliver solutions that make a lasting impact.


Tru is a dynamic and innovative technology agency committed to driving digital transformation and delivering cutting-edge solutions to our clients. As a leader in the tech industry, we are seeking a highly motivated and experienced Program Director to join our team and lead the successful execution of our technology programs.

This role is remote, allowing you the flexibility to work from the comfort of your own space. Candidates should be prepared to attend these meetings as necessary.

We are looking for a skilled Program Director who will be responsible for overseeing and managing the entire lifecycle of technology programs within our agency. The ideal candidate will have a strong background in project and program management, exceptional leadership skills, and a deep understanding of technology trends. Responsible for delivery of all projects and campaigns within assigned programs.

Collaborate with account service, technology, design, marketing, and resourcing teams to establish and implement best practices.

Set expectations at the project outset and proactively manage issues without compromising quality, team morale, or budget.

Team Management:

Lead and mentor a team of project managers, providing ongoing support, guidance, and motivation.

Coordinate and delegate projects among the team, partnering with department leads.

Act as an escalation point for project managers, managing conflicts and differences of opinion.

Serve as a key client contact, ensuring ongoing satisfaction and building client relationships.

Provide regular project updates, navigate difficult conversations, and build client trust.

Partner with the internal finance team on overall financial management of the account.

Perform project financials, including scoping, pricing, and monitoring budgets.

Provide oversight and forecast the needs for the management of project budgets.

8+ years of enterprise project management experience, preferably in a technology agency setting, technology consulting, or e-commerce implementation and management.

Deep experience with various program types and deliverables, such as enterprise CMS website design, development, ecommerce, SEO, PPC, UX, analytics, content at scale and digital experience platforms.

Anticipate requirements, manage expectations, and emphasize details.

Knowledge of enterprise CMS and DXP systems, Salesforce, Contentful and Adobe products.

As a digital transformation agency, we strive to understand our client’s business goals, first. Developing a shiny new digital space is redundant if it doesn’t help you reach your goals.

Quality as Standard

Each project is a new opportunity to prove our commitment to delivering the best in class. We continue in our endeavours to develop instrumental and innovative digital solutions through tailored modules of work.

We provide open communication to share all goal-orientated updates as the project progresses.

PCI Level 3 Compliant

Acquia Implementation Partner

Contentful Implementation Partner

Microsoft Advertising Partner

Creative Design & User Experience

User Experience Testing

Salesforce Consulting and Implementation

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