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Director of Program Services

2 months ago

Toronto ON, Canada Altis Recruitment Full time

Our Non-Profit client is hiring a Director of Operations to join their team on a full time, permanent basis This is an exciting opportunity working in a hybrid model throughout the GTA.

The Director of Operations will be responsible for managing daily operations, financial management, ensuring compliance with legal and regulatory requirements and provide a positive work atmosphere.

Perks of the role: This role offers full benefits, 3 weeks vacation, sick days, performance bonus and more

Key Responsibilities:

  • Manage daily operations, oversee finances, and ensure legal compliance.
  • Supervise and evaluate all programs and services, ensuring a positive work environment.
  • Adhere to policies, mission, vision, and values, while ensuring safety, respect, and community promotion.
  • Work in compliance with the Occupational Health and Safety Act, Ministry of Community and Social Services regulations, and other relevant legislation.
  • Oversee service delivery to ensure quality, safety, and well-being of members and staff.
  • Align services with organizational mission, vision, and strategic goals.
  • Identify service gaps and implement improvements.
  • Develop initiatives to support organizational and sector growth.
  • Lead, coach, and mentor middle management to develop talent.
  • Enhance member-directed support and collaborative practices.
  • Respond to calls for proposals and provide on-call support for emergencies.
  • Build and maintain strong relationships with stakeholders.
  • Participate in internal and sector committee meetings.
  • Other duties as assigned.

Qualifications:

  • Bachelor's degree in social work, psychology, business, or related field (or equivalent experience).
  • Master's degree in a related field is a plus.
  • At least 10 years of experience in developmental disabilities, health, or mental health within community settings.
  • Minimum of 5 years of managerial experience.
  • Valid driver's license and reliable vehicle required.
  • Strong understanding of developmental services, mental health, and related regulations.
  • Strong leadership, management, networking, and community engagement skills.
  • Experience with collective agreements and unionized environments.
  • Excellent communication, problem-solving, and strategic thinking skills.
  • Project management and computer skills; knowledge of other languages is an asset.